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Electronics & TechSpecialty RetailLocal ServicesDaily Essentials & Grocery

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Ultra-Luxury PositioningLarge Footprint RetailFashion Anchors

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WTC Surabaya, located at Jl. Pemuda No. 27-31, Embong Kaliasin, Genteng, Surabaya, Jawa Timur, is a specialized retail center focused on electronics and gadgets, spanning six floors following a 2016 expansion with an investment of Rp100 billion. It serves as a primary destination for purchasing smartphones, laptops, cameras, accessories, and repair services, with opportunities for buying, selling, or trading devices.

The tenant mix is dominated by electronics retailers, service counters for major brands, and a food court on the upper level offering diverse dining options. Positioned in the heart of Surabaya's central business district, it benefits from high accessibility via public transport, proximity to train stations, hotels, hospitals, and landmarks like Siola Museum and Masjid Cheng Ho. Surabaya's retail market shows an occupancy rate of 72.5% in H2 2024, with projections for 3% annual growth to 76% by 2025, driven by urban consumer demand.

Footfall is strong among tech enthusiasts, supported by the city's population of over 3 million and growing middle class.

Leasing advantages include targeted exposure to gadget buyers, competitive positioning in a niche market, and central location enhancing visibility. However, challenges include reliance on fluctuating electronics demand, online retail competition, and potential saturation in the gadget sector.

Rent levels in Surabaya malls average IDR 500,000-800,000 per sqm per year, with incentives for new tenants amid market recovery.

Operational quality is maintained with full air-conditioning and spacious walkways, though aging infrastructure from pre-expansion phases may require attention.

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Hours of Operation

Hours

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Monday10:00 AM — 09:00 PM
Tuesday10:00 AM — 09:00 PM
Wednesday10:00 AM — 09:00 PM
Thursday10:00 AM — 09:00 PM
Friday10:00 AM — 09:00 PM
Saturday10:00 AM — 09:00 PM
Sunday10:00 AM — 09:00 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

Jl. Pemuda 27-31, Surabaya, Indonesia

Insights

Demographics and Footfall

WTC Surabaya attracts a demographic of urban professionals, students, and tech-savvy consumers aged 18-40 from Surabaya's 3 million-plus population, including a growing middle class with disposable income for gadgets. Daily footfall is estimated at 10,000-15,000 visitors, concentrated on weekends and during tech fairs, driven by its reputation as the city's top electronics hub. Proximity to educational institutions and business areas boosts weekday traffic, but seasonal dips occur during economic slowdowns affecting consumer spending on non-essentials.

Competition and Market Position

The mall faces competition from general retail centers like Tunjungan Plaza and Pakuwon Mall, which offer broader tenant mixes including fashion and F&B, potentially diverting casual shoppers. Online platforms like Shopee and Tokopedia intensify pressure on physical gadget sales, leading to price competition and reduced margins. WTC's niche focus provides a competitive edge in specialized services like repairs and trades, but market saturation in electronics could limit expansion. Surabaya's retail sector shows positive growth, yet weaker categories like non-essential tech may experience slower recovery post-pandemic.

Lease Terms and Risks

Lease terms at WTC Surabaya typically involve annual rents of IDR 600,000-750,000 per sqm, with minimum leases of 3-5 years and turnover-based incentives to attract tenants. Accessibility via major roads and public transit is a strength, but traffic congestion in the central district poses access issues during peak hours. Risks include dependency on gadget market volatility, with potential 5-10% vacancy if consumer electronics demand softens due to economic factors. Aging pre-2016 infrastructure may lead to higher maintenance costs, and intense intra-mall competition among similar tenants could impact sales performance.

Building Details

Gross Leasable Area
6
Parking Spaces
1200
Average Monthly Footfall
416,667
Owner
PT Intiland Development Tbk
Anchor Tenants
PT Intiland Development Tbk

Detailed Market Analytics

Primary Catchment Area
5 km radius
Secondary Catchment Area
10 km radius
Catchment area population
800,000 People
Population growth rate
2.5 %
Median age
30 Years
Household size
3.8 Persons
Education level (tertiary)
25.0 %

Median household income
10,000,000 IDR per month
Unemployment rate
5.3 %
Cost of living index
103 Index

Retail spending per capita
5,200,000 IDR per year
Spending on apparel
1,200,000 IDR per year
Spending on groceries
2,500,000 IDR per year
Spending on electronics
800,000 IDR per year

Annual foot traffic
5,000,000 Visitors
Dwell time
120 Minutes
Conversion rate
20.0 %
Sales per square meter
10,000,000 IDR per year

Number of retail stores
80 Stores
Anchor tenant presence
Yes Presence
Competitor density (same category)
High Density
Tenant diversity
Medium Diversity
Unique Concepts
Several Concepts

Gross Leasable Area
6 SQM
Number of Levels
6 Levels
Average rent per square meter
500,000 IDR per month
Vacancy rate
8.0 %
Lease term flexibility
Medium Flexibility
Available retail space
2,000 sqm

Proximity to main roads
Adjacent Status
Public transport access
High Level
Parking spaces
1,200 Spaces
Pedestrian traffic
High Traffic

E-commerce competition
High Competition
Click-and-collect adoption
30.0 %
Internet penetration
70.0 %

Retail crime rate
36.6 Index
Security measures
CCTV and Guards Measures

Promotional events
Regular Events
Loyalty program penetration
40.0 %
Digital signage presence
Yes Presence

Projected foot traffic growth
5.0 %
New tenant pipeline
Ongoing Status
Mall expansion plans
Phase 2 Status
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Surabaya

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Surabaya

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