NEW

Brand Fit Snapshot

Best for:

National ChainsDepartment Store AnchorsCinema & LeisureHome & LifestyleDaily Essentials & Grocery

Not ideal if:

Ultra-Luxury PositioningBudget BrandsSmall Format Retail
Want to know if your brand fits?
Quick assessment - takes 30 seconds
Check Your Fit

Tunjungan Plaza represents a cornerstone of Surabayas retail landscape as the second-largest shopping center in Indonesia, located in the central business district at Jalan Basuki Rahmat 8-12. Developed by Pakuwon Jati since 1986 with six phases of expansion totaling approximately 148,000 square meters of net leasable area and over 1,000 tenants, it forms part of the integrated Tunjungan City Superblock including offices, hotels, and residences.

The tenant mix is diverse and balanced, featuring anchor retailers such as Hero Supermarket, Matahari Department Store, Sogo Department Store, Gramedia bookstore, Ace Hardware, and international brands like Zara, H&M, Uniqlo, Marks & Spencer, alongside entertainment venues including XXI Cinema with IMAX, varied F&B options, and lifestyle stores. Annual footfall exceeds 26 million visitors, driven by a primary catchment of 2.5 million people, predominantly young adults aged 18-35 from the middle class with median household income of 8 million IDR monthly.

Occupancy reached 97% in 2025, above the city average of 76%, with sales per square meter at 50 million IDR annually.

Leasing advantages encompass strategic CBD positioning for high visibility and traffic, flexible 3-5 year terms, rent-free incentives for key tenants, and event-driven engagement enhancing dwell time to 2.5 hours and 25% conversion rates. However, potential drawbacks include competition from Pakuwon Mall and Ciputra World, traffic congestion impacting access, aging infrastructure in early phases, and e-commerce competition amid 78% internet penetration.

For Advertisers
Advertise at this property?

Reach high-intent shoppers across digital screens, atria, and experiential placements.

Hours of Operation

Hours

Checking...
Monday10:00 AM — 10:00 PM
Tuesday10:00 AM — 10:00 PM
Wednesday10:00 AM — 10:00 PM
Thursday10:00 AM — 10:00 PM
Friday10:00 AM — 10:00 PM
Saturday10:00 AM — 10:00 PM
Sunday10:00 AM — 10:00 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

Jl. Basuki Rahmat No.8-12, Surabaya, Indonesia

Insights

Demographic Profile

The visitor demographic centers on young adults aged 18-35, with 85% unmarried and 50% local to Surabaya, supported by a 2.5 million population catchment within 20 km radius. Median age of 31, household size of 4, and 25% tertiary education level align with rising middle-class interests in fashion, dining, and entertainment. Median monthly household income stands at 8 million IDR, enabling per capita annual retail spending of 15 million IDR, including 3 million on apparel and 5 million on groceries. Unemployment at 5% and 1.5% population growth bolster stability, though younger cohorts shifting to e-commerce necessitate adaptive strategies for physical retail performance.

Competition and Market Factors

Surabaya retail market remains vibrant with demand in high-traffic centers, yet Tunjungan Plaza contends with direct competition from Pakuwon Mall (156,000 sqm, similar high occupancy) and newer entrants like Ciputra World, fostering medium density and potential saturation in fashion and F&B categories. City-wide occupancy averages 76%, but economic fluctuations risk higher vacancies for non-anchor spaces. E-commerce exerts high pressure with 78% internet penetration and 40% click-and-collect usage, alongside market saturation in urban areas, potentially increasing tenant turnover and requiring diversified offerings to maintain 97% occupancy and 50 million IDR sales per sqm.

Lease Terms and Accessibility

Prime rents range from 800,000 to 1,200,000 IDR per square meter annually, with flexible 3-5 year leases and rent-free periods for flagship tenants, alongside average monthly rents around 750,000 IDR in competitive segments. Accessibility benefits from central location near offices, consulates, and public transit like Suroboyo Bus and Trans Semanggi, plus 2,500 parking spots. However, chronic vehicular congestion and peak-time parking limitations challenge impulse visits, while older infrastructure from 1986 expansions demands ongoing maintenance to sustain operational quality, low crime rates via CCTV, and event-enhanced footfall of over 26 million annually.

Building Details

Property Type
Shopping Mall
Gross Leasable Area
170,000
Year Built
1986
Parking Spaces
2000
Average Monthly Footfall
833,333
Owner
Pakuwon Jati
Anchor Tenants
Hero Supermarket, Matahari, Sogo, Cinema XXI, ACE Hardware, Informa, Uniqlo, H&M

Detailed Market Analytics

Primary Catchment Area
5 km radius
Secondary Catchment Area
20 km radius
Catchment area population
2,500,000 People
Population growth rate
1.5 %
Median age
31 Years
Household size
4 Persons per household
Education level (tertiary)
25.0 %

Median household income
8,000,000 IDR per month
Unemployment rate
5.0 %
Cost of living index
35 Index (NY=100)

Retail spending per capita
15,000,000 IDR per year
Spending on apparel
3,000,000 IDR per year
Spending on groceries
5,000,000 IDR per year
Spending on electronics
2,000,000 IDR per year

Annual foot traffic
10,000,000 Visitors per year
Dwell time
2.5 Hours
Conversion rate
25.0 %
Sales per square meter
50,000,000 IDR per year

Number of retail stores
800 Stores
Anchor tenant presence
Yes Presence
Competitor density (same category)
Medium Density
Tenant diversity
High Diversity
Unique Concepts
Yes Presence

Gross Leasable Area
170,000 m²
Number of Levels
7 Levels
Average rent per square meter
750,000 IDR per month
Vacancy rate
8.0 %
Lease term flexibility
3-5 years Years
Available retail space
13,600 m²

Proximity to main roads
Direct Access
Public transport access
High Access
Parking spaces
2,000 Spaces
Pedestrian traffic
High Traffic

E-commerce competition
High Competition
Click-and-collect adoption
40.0 %
Internet penetration
78.0 %

Retail crime rate
Low Rate
Security measures
CCTV and Guards Measures

Promotional events
Multiple per year Events
Loyalty program penetration
30.0 %
Digital signage presence
Yes Presence

Projected foot traffic growth
4.0 %
New tenant pipeline
10 New stores
Mall expansion plans
Ongoing phases Plans
City Snapshot
Surabaya

Comprehensive market intelligence for retail expansion in this city

Market DataDemographicsTenant Mix
Get City Snapshot
City Snapshot Report Preview
Sample

Discover more shopping centers in Surabaya.

Top retail destinations across Indonesia.

For Advertisers
Advertise at this property?

Reach high-intent shoppers across digital screens, atria, and experiential placements.

City Snapshot
Surabaya

Comprehensive market intelligence for retail expansion in this city

Market DataDemographicsTenant Mix
Get City Snapshot
City Snapshot Report Preview
Sample
Brands Wanted · 5,400 SF

1–1.5 year lease, below market rent, 2nd-generation, fully operational, cosmetic build-out only — move-in ready

At Market Street – The Woodlands, TX, USA

More Info