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Mall @ Alam Sutera is a three-floor shopping center located in the Alam Sutera township in Tangerang, Indonesia, opened on December 12, 2012, with a gross leasable area of 135,000 square meters across 7.8 hectares within a larger 800-hectare mixed-use development that includes residential areas like Silkwood Residence and Paddington Heights, as well as Bina Nusantara University. This integration supports a family-oriented lifestyle with premium shopping, dining, and entertainment facilities, including a 9,500 square meter multi-function hall added in 2020 for events.
The mall features 4 levels and 2,500 parking spaces, owned by PT Alam Sutera Realty Tbk.
Tenant mix is balanced: 40% retail (fashion, electronics), 30% F&B (cafes, restaurants, food hall with local and international options), 20% entertainment (Cinema XXI, gym, arcade), and 10% services (supermarket, banks), with 200 stores total and anchors such as Aeon supermarket, Cinema XXI, Fun World, and Golds Gym. Occupancy stands at 65% as of late 2023, with projections for suburban malls to reach 75-85% by 2025 due to limited new supply.
Average monthly footfall is 416,666 visitors (about 5,000-10,000 daily), equating to 6 million annually, recovering to 70-80% of pre-COVID levels, driven by local events and university proximity, though limited by suburban location with average dwell time of 90 minutes.
Rent levels average IDR 600,000 to 900,000 per square meter annually, with 3-5 year lease terms and 27% vacancy allowing negotiation.
Accessibility is via major toll roads, but peak traffic poses challenges.
Market position targets middle to upper-middle class families and young professionals in Serpong area, with 800,000 population within 5 km (2.5% annual growth, average age 28, 4 persons per household, incomes above IDR 15 million monthly).
Leasing advantages include flexible spaces for mid-sized retailers, stable local demographics, and operational quality from modern infrastructure, but drawbacks encompass competition from nearby Summarecon Mall Serpong and AEON Mall BSD, e-commerce pressures (30% market share), aging relative to newer developments, and saturation in family entertainment categories, recommending caution for high-rent commitments amid economic sensitivity.
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Hours of Operation
Hours
| Monday | 10:00 AM — 10:00 PM |
| Tuesday | 10:00 AM — 10:00 PM |
| Wednesday | 10:00 AM — 10:00 PM |
| Thursday | 10:00 AM — 10:00 PM |
| Friday | 10:00 AM — 10:00 PM |
| Saturday | 10:00 AM — 10:00 PM |
| Sunday | 10:00 AM — 10:00 PM |
Hours may vary on public holidays. Check with individual stores for specific holiday schedules.
Insights
Demographics and Footfall
Primary demographics include middle to upper-middle class families and young professionals aged 25-45 with household incomes exceeding IDR 15 million monthly, supplemented by students from nearby Bina Nusantara University. Within a 5 km radius, the population is 800,000 with 2.5% annual growth, average age of 28 years, 4 persons per household, and 25% urban composition. Monthly footfall averages 416,666 visitors, translating to 5,000-10,000 daily, with annual totals of 6 million; recovery to 70-80% of pre-COVID levels is supported by weekend boosts, local events, and community integration, fostering stable sales for lifestyle retailers, though suburban positioning restricts broader appeal and dwell time averages 90 minutes.
Tenant Mix and Occupancy
The tenant mix comprises 40% retail focusing on fashion and electronics, 30% F&B with diverse options including cafes, restaurants, and a food hall, 20% entertainment via Cinema XXI, gym, and arcade, and 10% services like supermarket and banks, totaling 200 stores with strong anchors such as Aeon and Golds Gym. Occupancy rate is 65% as of September 2023, with a 27% vacancy rate and largest available space of 20,000 square meters; projections indicate 75-85% occupancy by 2025 due to constrained new supply in suburban markets. Leasing opportunities exist in health and wellness categories with flexible mid-sized spaces, but challenges include retention pressures from e-commerce impacting non-essential retail and the need for balanced mix to maintain traffic.
Competition and Lease Terms
The mall competes with nearby facilities like Summarecon Mall Serpong (larger scale, higher footfall) and AEON Mall BSD (Japanese retail focus), both within 5-10 km, contributing to market saturation in family entertainment and pressuring tenant retention and rent negotiations. Lease terms are 3-5 years with average rents of IDR 600,000 to 900,000 per square meter annually, supported by 4.5% GDP growth and consumer spending of IDR 10 million yearly per household (IDR 2.5M food, IDR 4M clothing, IDR 1.5M entertainment), yielding IDR 50 million annual sales per square meter. Advantages stem from township loyalty and 5% growth potential via expansions, but risks involve access issues during peak toll road traffic, aging infrastructure compared to urban peers, and economic volatility in suburban areas, suggesting measured commitments for retailers.
Building Details
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Tangerang
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