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Centro Comercial Portales is a regional shopping center in Zone 11 of Guatemala City, Guatemala, with a gross leasable area of 60,000 square meters across two levels, opened in 2011. It serves as a neighborhood hub for middle-class residents, focusing on everyday retail needs rather than luxury offerings. The tenant mix includes over 100 stores, anchored by Figaly, Cinépolis cinema, Cemaco home goods, and Siman department store, with categories spanning apparel, supermarkets, pharmacies, fast food like Pollo Campero and Krispy Kreme, a food court featuring Guatemalan and international options, and family entertainment such as playgrounds.

Occupancy stands at approximately 90%, supported by daily footfall of 5,000-7,000 on weekdays and up to 10,000 on weekends, averaging 6,000 visitors per day or 2.5 million annually, with a 30% conversion rate and 2-hour dwell time.

Accessibility is facilitated by proximity to major roads and public bus routes, plus 1,500 free parking spaces, though peak-hour traffic congestion poses challenges. In the competitive Guatemala City retail market, where food sales grew 33% to $9.7 billion in 2024, Portales maintains a stable position as a community center resilient to e-commerce pressures, with 20% digital penetration.

Leasing advantages include competitive base rents of $15-20 per square meter monthly, 7-10% overage on sales thresholds, and flexible 3-5 year terms with renewal options, suitable for mid-tier and startup retailers. However, market saturation in apparel and fast food, competition from larger malls like Oakland Mall and Zona Pradera, and economic volatility affecting consumer spending present drawbacks.

Operational quality is average, with modern infrastructure but occasional maintenance issues in common areas, and low crime rates enhanced by CCTV and security.

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Hours of Operation

Hours

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Monday10:00 AM — 08:00 PM
Tuesday10:00 AM — 08:00 PM
Wednesday10:00 AM — 08:00 PM
Thursday10:00 AM — 08:00 PM
Friday10:00 AM — 09:00 PM
Saturday10:00 AM — 09:00 PM
Sunday10:00 AM — 08:00 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

Km. 4.5 Carretera al Atlántico 3-20, Guatemala City, Guatemala

Insights

Demographics and Footfall

The primary demographic comprises middle-income families in Zone 11, with household earnings of $800-1,500 monthly, targeting urban professionals and young families averaging 22 years old, 4.5 persons per household, and 15% urban density within a 5 km radius of 300,000 people growing at 1.5% annually. Consumer spending averages $500 USD monthly, with $100 on food, $200 on apparel, and $50 on entertainment, emphasizing value-oriented purchases amid 3.5% GDP growth and inflation pressures. Footfall benefits from this local base, averaging 6,000 daily visitors, but fluctuates with school schedules and economic conditions, potentially limiting peak performance compared to tourist-driven malls. Strengths include family-friendly amenities boosting dwell time to 2 hours, while risks involve reduced traffic during economic downturns.

Tenant Mix and Competition

The diverse tenant mix of 170 stores balances national chains, local boutiques, and services like banks, with strengths in everyday essentials and entertainment drawing consistent local traffic. However, saturation in fast food and apparel categories pressures smaller tenants, and the absence of luxury or premium anchors limits appeal to higher-income shoppers. In Guatemala Citys retail landscape, Portales competes with nearby Metrocentro for similar mid-tier positioning and larger regional centers like Oakland Mall and Zona Pradera, which offer broader mixes and higher footfall, potentially diverting premium traffic and challenging lease sustainability for non-essential retailers amid 60% digital adoption and e-commerce growth.

Leasing Terms and Risks

Leasing terms feature base rents of $15-20 USD per square meter monthly, plus 7-10% overage on sales above thresholds, with 3-5 year leases providing flexibility for renewals, making it accessible for smaller retailers in a market with average property values of $1,425 USD per square meter. Advantages include high 90% occupancy and stable neighborhood demand, but drawbacks encompass traffic congestion delaying access, aging infrastructure risks in high-use areas, and market saturation increasing vacancy potential for weak categories. Broader risks involve economic volatility reducing non-essential spending and competition from e-commerce, with 3,000 square meters currently available, advising caution for long-term commitments without performance benchmarks.

Building Details

Property Type
Regional
Gross Leasable Area
60,000
Year Built
2011
Parking Spaces
1500
Average Monthly Footfall
208,333
Owner
Spectrum
Anchor Tenants
Figaly, Cinépolis, Cemaco, Siman

Detailed Market Analytics

Primary Catchment Area
5 km
Secondary Catchment Area
10 km
Catchment area population
300,000 People
Population growth rate
1.5 %
Median age
22 Years
Household size
4.5 Persons
Education level (tertiary)
25.0 %

Median household income
1,000 USD/month
Unemployment rate
3.5 %
Cost of living index
50 Index

Retail spending per capita
100 USD/month
Spending on apparel
44 USD/month/per capita
Spending on groceries
22 USD/month/per capita
Spending on electronics
11 USD/month/per capita

Annual foot traffic
2,500,000 Visitors
Dwell time
2 Hours
Conversion rate
30.0 %
Sales per square meter
500 USD/sqm/year

Number of retail stores
170
Anchor tenant presence
Yes
Competitor density (same category)
Medium
Tenant diversity
High
Unique Concepts
Several

Gross Leasable Area
60,000 sqm
Number of Levels
2
Average rent per square meter
20 USD/month
Vacancy rate
5.0 %
Lease term flexibility
Standard Years
Available retail space
3,000 sqm

Proximity to main roads
Good
Public transport access
High
Parking spaces
1,500
Pedestrian traffic
Medium

E-commerce competition
High
Click-and-collect adoption
Moderate %
Internet penetration
60.0 %

Retail crime rate
Low
Security measures
CCTV, Guards

Promotional events
Yes
Loyalty program penetration
20.0 %
Digital signage presence
Yes

Projected foot traffic growth
5.0 %
New tenant pipeline
Yes
Mall expansion plans
nan
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