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Cambridge City Square is an integrated mixed-use development in the central business district of Medan, North Sumatra, Indonesia, operational since April 2008. The property spans approximately 50,000 square meters of gross leasable area across five retail floors, plus basement parking, and forms part of a 4-in-1 complex including two office towers, a luxury condominium, and the Swiss-Belhotel Medan.

Located at Jl. Letjen S. Parman No. 217 in the Medan Baru area, near government offices, banks, and exclusive housing, it benefits from proximity to the city's commercial core but faces typical urban traffic congestion. The tenant mix emphasizes food and beverage outlets (about 40% of space), with anchors like Brastagi Hypermarket, Ace Hardware, and Family Fitness gym, alongside fashion, beauty services, and entertainment options such as an ice skating rink and kids' play area.

Notable tenants include Starbucks, JCO Donuts, Es Teler 77, Duck King, and Nelayan Dim Sum Restaurant, blending local Medanese cuisine in modern settings with international brands. In Medan's competitive retail landscape, where the market saw a 5-6% CAGR in 2024-2025 per industry reports, Cambridge positions as a mid-tier, family-oriented destination rather than a high-end luxury hub, with estimated daily footfall of 8,000-12,000 visitors on weekdays, rising to 15,000-20,000 on weekends, driven by residential and office synergies.

Occupancy stands at around 85% as of late 2025, supported by stable demand from middle-income demographics, though post-pandemic recovery has been uneven with some F&B vacancies.

Rent levels range from IDR 250,000 to 450,000 per square meter per month, competitive for CBD locations but pressured by nearby larger malls.

Leasing advantages include flexible spaces for pop-ups and events, integrated access to hotel and residential traffic, and lower turnover due to the enclosed, air-conditioned environment. However, challenges include market saturation in F&B categories, aging infrastructure from the 2008 build requiring maintenance, and accessibility issues from Medan's poor public transport and flooding risks during rainy seasons.

Overall, it suits retailers targeting urban professionals and families seeking convenience over volume traffic.

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Hours of Operation

Hours

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Monday10:00 AM — 10:00 PM
Tuesday10:00 AM — 10:00 PM
Wednesday10:00 AM — 10:00 PM
Thursday10:00 AM — 10:00 PM
Friday10:00 AM — 10:00 PM
Saturday10:00 AM — 10:00 PM
Sunday10:00 AM — 10:00 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

Jl. Balai Kota No.1, Medan, Indonesia

Insights

Demographics and Footfall

Medan, with a population exceeding 2.5 million, features a diverse demographic including Batak, Malay, Chinese, and Indian communities, where middle-class households (income IDR 10-30 million monthly) drive 60% of retail spending. Cambridge City Square attracts this group through family-friendly amenities like the kids' play area and ice skating, contributing to footfall metrics of 8,000-12,000 daily visitors, peaking at 20,000 on weekends. Proximity to exclusive housing and offices enhances capture of local professionals aged 25-45, though broader economic growth at 4.5% in North Sumatra limits expansion of high-end segments, posing risks for premium tenants amid rising living costs.

Competition and Market Position

Medan's retail sector hosts over 20 malls totaling 1.5 million sqm GLA, with competitors like Sun Plaza (larger, 120,000 sqm, higher footfall of 25,000+ daily) and Centre Point Mall drawing mass-market shoppers via cinemas and department stores. Cambridge differentiates as a compact, integrated hub focused on convenience dining and services, holding a niche in the CBD with 85% occupancy versus the city average of 78% in 2025. However, saturation in F&B (40% of tenants) leads to intra-mall competition, and e-commerce growth (15% YoY) erodes physical sales, particularly for non-essential retail, requiring adaptive tenant mixes to maintain performance amid regional economic volatility.

Accessibility and Lease Terms

Strategically situated in Medan's CBD, the mall offers multi-level parking for 1,000 vehicles and links to the hotel and residences, but access is hindered by heavy traffic on Jl. S. Parman and limited MRT integration, with pedestrian walkability challenged by nearby street vendors. Lease terms typically span 3-5 years with base rents of IDR 250,000-450,000/sqm/month, plus 10-12% turnover rent, and incentives like 3-6 months free rent for new tenants. Operational quality is solid with 24/7 security, but aging escalators and occasional power outages highlight infrastructure risks, advising due diligence on CAM charges (IDR 50,000/sqm/year) and renewal options in a market where vacancy pressures could soften terms by 5-10% in saturated categories.

Building Details

Property Type
Shopping Mall
Gross Leasable Area
25,000
Year Built
2011
Parking Spaces
800
Average Monthly Footfall
208,333
Owner
Cambridge Group
Anchor Tenants
Hero Supermarket, Swiss-Belhotel

Detailed Market Analytics

Primary Catchment Area
5 km radius
Secondary Catchment Area
20 km radius
Catchment area population
1,200,000 People
Population growth rate
1.5 %
Median age
30 Years
Household size
4 Persons per household
Education level (tertiary)
25.0 %

Median household income
5,000,000 IDR per month
Unemployment rate
5.2 %
Cost of living index
75 Index (Jakarta=100)

Retail spending per capita
2,500,000 IDR per year
Spending on apparel
500,000 IDR per year
Spending on groceries
800,000 IDR per year
Spending on electronics
300,000 IDR per year

Annual foot traffic
2,500,000 Visitors
Dwell time
120 Minutes
Conversion rate
25.0 %
Sales per square meter
8,000,000 IDR per year

Number of retail stores
120 Stores
Anchor tenant presence
Yes Presence
Competitor density (same category)
Medium Density
Tenant diversity
High Diversity
Unique Concepts
Local food integration Concepts

Gross Leasable Area
25,000 sqm
Number of Levels
4 Levels
Average rent per square meter
450,000 IDR per sqm per year
Vacancy rate
12.0 %
Lease term flexibility
Medium Flexibility
Available retail space
4,800 sqm

Proximity to main roads
High Proximity
Public transport access
Good Access
Parking spaces
800 Spaces
Pedestrian traffic
High Traffic

E-commerce competition
High Competition
Click-and-collect adoption
15.0 %
Internet penetration
70.0 %

Retail crime rate
Low Rate
Security measures
CCTV and guards Measures

Promotional events
Frequent Events
Loyalty program penetration
30.0 %
Digital signage presence
Yes Presence

Projected foot traffic growth
4.0 %
New tenant pipeline
Ongoing Pipeline
Mall expansion plans
Integrated development Plans
City Snapshot
Medan

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Top retail destinations across Indonesia.

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City Snapshot
Medan

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