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Nagoya Hill Premium Mall, located at Jalan Teuku Umar in the Nagoya commercial hub of Lubuk Baja Kota, Batam, Kepulauan Riau, Indonesia, is the largest retail center in the region with 90,000 square meters of gross leasable area across five levels and over 200 stores. Opened in 2007 and owned by PT. Teguh Metta Internusa, it benefits from Batams free trade zone status, attracting local residents, expatriates in manufacturing, and tourists from Singapore via nearby ferry terminals.
The tenant mix includes anchor stores such as Matahari Department Store for fashion, Hypermart supermarket for groceries, and Cinema 21 for entertainment, alongside electronics outlets, fashion boutiques, supermarkets, and diverse food and beverage options featuring local eateries and international chains like KFC and AW. Categories show saturation in electronics and souvenirs, with high diversity overall.
Market position is strong in a saturated Batam retail landscape with three malls per 100,000 residents, favoring mid-market operators through cross-border bargain shopping trends. Daily footfall ranges from 10,000 to 15,000 visitors, equating to about six million annually, with average dwell time of 1.5 hours and conversion rate of 25 percent. Occupancy stands at 85 to 90 percent, with five percent vacancy and 4,500 square meters available.
Rent levels are IDR 150,000 to 300,000 per square meter per month, or about 150 USD annually, offering medium flexibility in lease terms suitable for value-conscious retailers.
Leasing advantages include promotional support, high visibility, marketing assistance, and frequent events, supported by 1,000 parking spaces and low retail crime rates with security measures. However, risks involve e-commerce penetration at 80 percent, economic volatility in tourism and manufacturing, traffic congestion, and infrastructure limitations impacting logistics. Annual sales per square meter are 500 USD, with five percent projected growth amid Batams two percent population increase.
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Hours of Operation
Hours
| Monday | 10:00 AM — 10:00 PM |
| Tuesday | 10:00 AM — 10:00 PM |
| Wednesday | 10:00 AM — 10:00 PM |
| Thursday | 10:00 AM — 10:00 PM |
| Friday | 10:00 AM — 10:00 PM |
| Saturday | 10:00 AM — 10:00 PM |
| Sunday | 10:00 AM — 10:00 PM |
Hours may vary on public holidays. Check with individual stores for specific holiday schedules.
Insights
Demographics and Footfall
The primary catchment area within a five kilometer radius in Lubuk Baja district encompasses 800,000 residents at a density of 7,633 people per square kilometer, part of Batams total 1.2 million population with two percent annual growth. Key demographics feature young adults aged 18 to 30, median age of 30 years, ethnic Chinese Indonesians, and expatriates in manufacturing and tourism sectors, with household size of 3.8 persons and median annual household income of approximately 900 USD. Tertiary education reaches 25 percent of adults, unemployment is 4.5 percent, and per capita spending includes 200 USD on fashion, 500 USD on electronics, and 100 USD on dining. This drives demand for affordable goods but constrains premium retail due to income disparities. Daily footfall of 10,000 to 15,000 supports six million annual visitors, with monthly average of 500,000, though influenced by tourist influx and regional traffic patterns.
Tenant Mix and Occupancy
The tenant mix comprises over 200 stores with anchors Matahari Department Store, Hypermart, and Cinema 21 occupying significant space, complemented by electronics, fashion, supermarkets, and food and beverage outlets including international brands. Diversity is high, but saturation exists in electronics and souvenirs categories, requiring synergies for performance. Occupancy rate is 85 to 90 percent, indicating robust demand with five percent vacancy and ongoing tenant pipelines. Available space totals 4,500 square meters, suitable for mid-tier expansions. Operational quality benefits from low crime rates, CCTV security, and guards, though aging infrastructure from 2007 opening may pose maintenance challenges. Annual sales per square meter at 500 USD reflect value-oriented consumer behavior in Batams border economy.
Competition and Rent Levels
Batam retail market saturation features competitors like Batam City Square, Mega Mall, and Waterfront City, fragmenting footfall with similar value propositions and drawing from the same tourist and local base, necessitating aggressive promotions and tenant selection. Rent levels range from IDR 150,000 to 300,000 per square meter per month, aligning with free trade advantages and offering value for mid-tier retailers, with medium lease flexibility including durations for new entrants. Risks include e-commerce competition at 80 percent penetration, economic dependencies on tourism and manufacturing, and infrastructure bottlenecks like traffic congestion affecting accessibility via major roads and 1,000 parking spaces. Protective lease clauses are recommended to mitigate volatility in conversion rates of 25 percent.
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Batam
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