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Chadstone Shopping Centre, located in Malvern East in Melbournes southeast suburbs, spans approximately 240,000 square metres of gross leasable area, making it Australias largest shopping centre by retail sales, which reached nearly 2.7 billion AUD in the latest reported year, up 16 percent from pre-pandemic levels. Jointly owned by Vicinity Centres and the Gandel Group, it attracts 18.3 million annual visitors, bolstered by recent expansions including the 10,350 square metre Social Quarter with 17 entertainment and dining tenants, and ongoing additions of over 11,000 parking spaces to address previous congestion issues.

The tenant mix is diversified, featuring anchor department stores Myer and David Jones, luxury international brands like Louis Vuitton and Chanel, supermarkets such as Coles and Woolworths, over 90 dining options, and entertainment facilities including HOYTS Cinemas. Its market position is dominant in the affluent southeast Melbourne region, serving a catchment of over 1.5 million people with above-average household incomes exceeding 120,000 AUD annually, driven by professional demographics in areas like Toorak and Brighton.

Leasing advantages include high footfall with a 36 percent year-on-year visitation increase in Q4 FY25, low vacancy rates under 5 percent, and premium positioning that supports strong sales per square metre exceeding 15,000 AUD. However, potential challenges involve high base rents averaging 1,200-1,800 AUD per square metre annually in prime locations, competition from online retail, and nearby centres like Southland and Knox City, though Chadstones scale and ongoing investments in office towers like One Middle Road (over 50 percent pre-leased) enhance its appeal for retailers seeking high-traffic, upscale environments.

Operational quality is high with modern infrastructure, but aging elements in original sections may require future capex considerations for tenants.

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Hours of Operation

Hours

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Monday09:00 AM — 05:30 PM
Tuesday09:00 AM — 05:30 PM
Wednesday09:00 AM — 05:30 PM
Thursday09:00 AM — 09:00 PM
Friday09:00 AM — 09:00 PM
Saturday09:00 AM — 09:00 PM
Sunday10:00 AM — 07:00 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

1341 Dandenong Rd, Melbourne, Australia

Insights

Demographics and Catchment Area

Chadstone serves a primary catchment of southeast Melbourne suburbs including Malvern, Caulfield, and Glen Iris, with a population exceeding 1.5 million and median household incomes around 130,000 AUD, higher than the national average of 110,000 AUD. The area features a professional demographic, with over 40 percent in managerial or professional occupations, supporting demand for luxury and lifestyle retail. Secondary catchment extends to broader Melbourne, drawing interstate and international visitors due to its reputation. Growth in the regions population, projected at 1.5 percent annually through 2030, bolsters long-term viability, though saturation in fashion categories could pressure mid-tier tenants. Accessibility via tram, train, and major roads like the Monash Freeway aids footfall, but public transport reliance is lower than CBD sites, with 80 percent of visitors arriving by car.

Competition and Market Risks

Chadstone faces competition from regional malls such as Southland (80,000 sqm, 10 million visitors) and Knox City (120,000 sqm), which offer similar mid-to-upper retail mixes but lower sales per sqm around 10,000 AUD. Online retail penetration, at 15 percent of total sales in Australia, poses risks to physical stores, particularly in apparel where e-commerce growth outpaces bricks-and-mortar by 20 percent annually. Economic factors like inflation and cost-of-living pressures have led to cautious consumer spending, with retail sales growth slowing to 3.8 percent QoQ in Q2 2025. However, Chadstones unique luxury positioning and diversification into experiences mitigate these, maintaining occupancy above 95 percent versus the national average of 92 percent for super-regional centres. Market saturation in dining and fashion underscores the need for innovative tenant concepts to sustain performance.

Lease Terms and Operational Quality

Leasing at Chadstone typically involves turnover rents of 5-10 percent of sales above a threshold, alongside base rents of 1,200-2,000 AUD per sqm for specialty stores, reflecting its premium status and low vacancy. Lease terms average 5-7 years with options for renewal, and incentives like rent-free periods of 3-6 months are common for new entrants in expansion areas. Operational quality is strong, with 24/7 security, advanced digital wayfinding, and sustainability features including solar panels covering 20 percent of energy needs. Challenges include high outgoings of 300-500 AUD per sqm for maintenance and marketing, and historical parking constraints now being resolved with expansions to 25,000 spaces. Tenants benefit from curated events driving 20 percent seasonal footfall spikes, but must navigate strict merchandising guidelines to align with the upscale tenant mix.

Building Details

Property Type
Shopping Centre
Gross Leasable Area
233,243
Year Built
1960
Parking Spaces
7700
Average Monthly Footfall
1,666,667
Owner
Gandel Group (50%), Vicinity Centres (50%)
Anchor Tenants
Myer, David Jones, Kmart, Target, Coles, Woolworths, Aldi

Detailed Market Analytics

Primary Catchment Area
5-10 km radius km
Secondary Catchment Area
10-30 km radius km
Catchment area population
1,000,000 People
Population growth rate
2.5 %
Median age
37 Years
Household size
2.6 Persons per household
Education level (tertiary)
45.0 %

Median household income
$103,880 AUD per year
Unemployment rate
4.2 %
Cost of living index
105 Index (Melbourne=100)

Retail spending per capita
$12,500 AUD per year
Spending on apparel
$2,800 AUD per capita per year
Spending on groceries
$4,200 AUD per capita per year
Spending on electronics
$1,500 AUD per capita per year

Annual foot traffic
20,000,000 Visitors
Dwell time
120 Minutes
Conversion rate
25.0 %
Sales per square meter
$14,000 AUD per sqm per year

Number of retail stores
550 Stores
Anchor tenant presence
Yes, 8 major anchors
Competitor density (same category)
Medium
Tenant diversity
High
Unique Concepts
60+ luxury and experiential stores

Gross Leasable Area
233,243 sqm
Number of Levels
4 Levels
Average rent per square meter
$1,200 AUD per sqm per year
Vacancy rate
2.0 %
Lease term flexibility
Flexible, 3-10 years Years
Available retail space
5,000 sqm

Proximity to main roads
Direct access to Dandenong By-pass and Waverley Rd
Public transport access
Good, multiple bus routes; 3 km to nearest train
Parking spaces
7,700 Spaces
Pedestrian traffic
High

E-commerce competition
High
Click-and-collect adoption
High, with Parcel Concierge
Internet penetration
95.0 %

Retail crime rate
Medium, 315 offences in 2022 Offences per year
Security measures
Comprehensive, on-site guards and CCTV

Promotional events
Multiple annual events
Loyalty program penetration
Chadstone First, high engagement %
Digital signage presence
Extensive

Projected foot traffic growth
5.0 %
New tenant pipeline
Ongoing, 50+ new concepts
Mall expansion plans
A$685m redevelopment ongoing AUD
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