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High-End Flagship StoresDesigner BoutiquesPremium Dining & LifestyleInternational ChainsTransit Commuter Retail

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Westfield San Francisco Centre, located at 865 Market Street in downtown San Francisco, is a 1.1 million square foot vertical shopping center opened in 1988 and redeveloped in 2006. It connects directly to the Powell Street BART and Muni stations, providing excellent public transit access in the heart of the Union Square district. The property features a mix of retail levels including luxury brands, mid-tier apparel, and dining options, though it has faced significant challenges post-pandemic.

As of Q3 2025, the mall reports an occupancy rate of approximately 7%, with 93% vacancy, reflecting the exodus of major anchors like Nordstrom and Bloomingdale's in recent years. Remaining tenants include a handful of smaller retailers, food outlets, and experiential stores such as Apple Store and select luxury boutiques like Louis Vuitton, but vast sections remain empty. The surrounding Union Square area shows stabilization with overall retail vacancy at 22.7% and footfall up 3% year-over-year to 1.16 million monthly visitors, driven by tourism recovery and tech sector growth.

Median household income in San Francisco stands at $142,200, supporting premium retail potential. Leasing opportunities present low base rents, estimated at $20-50 per square foot annually due to high availability, compared to $500 per square foot on prime Union Square streets. Advantages include prime visibility to 10 million annual downtown visitors and potential for mixed-use redevelopment under new ownership announced in November 2025.

However, drawbacks encompass declining mall-specific footfall, down from 2024 levels, heightened security risks from urban crime, and competition from e-commerce and suburban centers like Stonestown Galleria.

Operational quality is impacted by aging infrastructure and financing hurdles, with property value dropping to $195 million, a 80% decline over the decade. Retail sales in the broader downtown rose 4.3% year-over-year, indicating market resilience, but the mall's isolated performance highlights saturation in enclosed formats amid remote work trends reducing weekday traffic.

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Hours of Operation

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Holiday Hours

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865 Market St, San Francisco, United States

Insights

Occupancy and Footfall Metrics

Westfield San Francisco Centre maintains a critically low occupancy of 7% as of Q3 2025, with 93% of its 1.1 million square feet vacant following anchor departures. Footfall has continued to decline from 2024, contrasting with Union Square's 3% year-over-year increase to 1.16 million monthly visitors. This gap underscores the mall's struggle to attract sustained traffic despite direct BART connectivity serving 40,000 daily riders. Data from Placer.ai indicates mall visits dropped 15-20% in 2025, exacerbated by store closures and perceptions of underutilization. While broader San Francisco retail vacancy improved to 7.1%, the property's metrics signal high risk for new lessees, though low occupancy could enable flexible lease negotiations and repositioning opportunities in a recovering market.

Demographic Profile and Accessibility

The mall draws from San Francisco's affluent demographic, with median household income at $142,200 and a population of 873,000 featuring high concentrations of tech professionals aged 25-44. Union Square attracts 10 million tourists annually, boosting seasonal footfall for luxury retail. Accessibility is a strength, with seamless links to BART, Muni, and cable cars, handling 50 million transit passengers yearly. However, challenges include urban safety concerns, with crime rates 20% above national averages impacting shopper confidence. Demographic shifts toward remote work have reduced commuter traffic by 25% since 2020, per Census data, while diverse ethnic makeup (35% Asian, 15% Hispanic) supports varied tenant mixes. Overall, the profile favors experiential or tourist-oriented concepts but requires robust security to mitigate access drawbacks.

Competition and Lease Terms

Intense competition from Union Square's street retail, boasting $500 per square foot rents and new openings like Pop Mart and Bang & Olufsen, diverts premium traffic from the enclosed mall. Suburban rivals like Stonestown Galleria report 90% occupancy and stable footfall, appealing to families avoiding downtown issues. Market saturation in apparel categories, with 4.3% sales growth but e-commerce capturing 25% of retail spend, pressures enclosed centers. Lease terms offer advantages with base rents at $20-50 per square foot, far below street levels, and potential concessions like rent abatements amid high vacancy. Risks include percentage rent clauses tied to low sales and operational costs from aging infrastructure, estimated at 15-20% of revenue. Cushman & Wakefield notes increased investment activity, with $58.6 million in Q3 2025 deals, suggesting revitalization potential but requiring tenants to navigate financing uncertainties under new ownership.

Building Details

Gross Leasable Area
168,350
Parking Spaces
1200
Average Monthly Footfall
666,667
Owner
Nordstrom, Bloomingdale's
Anchor Tenants
6,430,000

Detailed Market Analytics

Primary Catchment Area
5 km Radius
Secondary Catchment Area
20 km Radius
Catchment area population
836,000 People
Population growth rate
0.5 %
Median age
39.7 Years
Household size
2.3 Persons
Education level (tertiary)
60.0 %

Median household income
$141,446 USD
Unemployment rate
4.0 %
Cost of living index
200 Index (US=100)

Retail spending per capita
$12,000 USD
Spending on apparel
$2,500 USD
Spending on groceries
$6,000 USD
Spending on electronics
$1,800 USD

Annual foot traffic
8,000,000 Visitors
Dwell time
90 Minutes
Conversion rate
25.0 %
Sales per square meter
$2,150 USD

Number of retail stores
27 Stores
Anchor tenant presence
nan Status
Competitor density (same category)
High Level
Tenant diversity
Low Level
Unique Concepts
Food court and pop-ups Features

Gross Leasable Area
168,350 sqm sqm
Number of Levels
8 Levels
Average rent per square meter
$500 USD/month
Vacancy rate
93.0 %
Lease term flexibility
5-10 years Years
Available retail space
135,174 sqm

Proximity to main roads
Direct Access
Public transport access
Excellent Rating
Parking spaces
1,200 Spaces
Pedestrian traffic
High Level

E-commerce competition
19.0 %
Click-and-collect adoption
20.0 %
Internet penetration
95.0 %

Retail crime rate
High Level
Security measures
Guards and cameras Features

Promotional events
Multiple annually Events
Loyalty program penetration
10.0 %
Digital signage presence
Yes Status

Projected foot traffic growth
-5.0 %
New tenant pipeline
Limited Status
Mall expansion plans
Mixed-use redevelopment Plans
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