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The Shops at Caguas is an enclosed regional shopping center located at 400 Calle Betances in Caguas, Puerto Rico, approximately 6 miles south of San Juan.
Spanning 358,232 square feet on 42 acres with 2,196 parking spaces, it features over 100 stores and services. Opened in 1997 as Las Catalinas Mall and renamed in 2023, the property is owned by Urban Edge Properties. Its tenant mix includes national retailers such as Old Navy (12,711 sq ft), Shoe Carnival (9,756 sq ft), Foot Locker (12,002 sq ft), Aeropostale, Bath & Body Works, G by Guess, Sephora, and P.F.
Chang's (7,500 sq ft), alongside local options like Me Salve (13,668 sq ft) and El Platanal (6,914 sq ft). Entertainment anchors comprise Sector Sixty6 (134,000 sq ft with indoor karting, arcades, VR, and rope courses, opened 2023) and Caribbean Cinemas. Dining includes Golden Corral (opened 2023), Burger King, KFC, and Taco Bell in the food court. The mall achieved 100% occupancy in 2023, excluding the former Sears space under remodel for Ross Dress for Less (opening 2025).
It benefits from high visibility and direct access via PR-52, the primary north-south expressway, serving the San Juan-Bayamón-Caguas metro area of 2.06 million residents. Puerto Rico's retail sector saw 5% year-over-year sales growth in 2023, supporting stable performance.
Leasing advantages include flexible spaces from kiosks (80-180 sq ft) to inline stores (1,000-13,000 sq ft), with specialty leasing opportunities in high-traffic areas. However, challenges arise from the metro area's median household income of $27,966 and Caguas-specific $30,113, below U.S. averages, alongside past disruptions from Hurricane Maria (2017) and anchor closures (Kmart 2019, Sears 2021, Forever 21 2025).
The addition of entertainment draws regional footfall, positioning it as a family-oriented destination amid market recovery.
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Hours of Operation
Hours
| Monday | 09:00 AM — 08:00 PM |
| Tuesday | 09:00 AM — 08:00 PM |
| Wednesday | 09:00 AM — 08:00 PM |
| Thursday | 09:00 AM — 08:00 PM |
| Friday | 09:00 AM — 08:00 PM |
| Saturday | 09:00 AM — 08:00 PM |
| Sunday | 11:00 AM — 07:00 PM |
Hours may vary on public holidays. Check with individual stores for specific holiday schedules.
Insights
Demographics and Trade Area
The Shops at Caguas serves the San Juan-Bayamón-Caguas metropolitan statistical area with 2.06 million residents (2023), where the median age is 44 and household income is $27,966. Locally in Caguas municipality (population 126,000), median household income stands at $30,113, with per capita income at $17,753. The trade area supports family-oriented retail, with 53.6% female population and a focus on mid-tier apparel, footwear, and dining. Economic factors include post-hurricane recovery and tourism influences, contributing to moderate spending power. Accessibility via PR-52 enhances draw from surrounding municipalities, but lower incomes may limit luxury segment viability compared to San Juan's Plaza Las Américas.
Occupancy and Performance Metrics
Occupancy reached 100% in 2023, excluding the remodeled former Sears space, reflecting strong demand post-anchor transitions. Puerto Rico shopping centers reported 5% sales growth year-over-year in 2023, with the mall's entertainment additions like Sector Sixty6 boosting footfall as an island-wide destination. No specific footfall data is available, but the 358,232 sq ft GLA and over 100 tenants indicate robust operational quality. Rent levels align with regional averages of $20-35 per sq ft annually for inline spaces, offering competitive terms for national chains. Challenges include vulnerability to economic downturns and infrastructure aging from 1997 construction, potentially requiring capex for maintenance.
Competition and Market Risks
Primary competition includes Plaza Las Américas (San Juan, 1.2 million sq ft, higher-end mix) and nearby centers like Caguas Square, leading to market saturation in apparel categories. The mall's mid-market positioning with nationals like Old Navy and entertainment differentiates it, but risks involve ongoing closures (e.g., Forever 21 in 2025) and low regional incomes constraining discretionary spending. External factors such as Puerto Rico's 17.5% commercial vacancy rate decline in Q1 2025 signals improvement, yet access issues during peak traffic on PR-52 and competition from online retail pose threats. Tenant mix weaknesses in luxury goods highlight opportunities for balanced diversification to mitigate saturation.
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