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Plaza La Isla is an open-air lifestyle shopping center in Cancuns Hotel Zone, Quintana Roo, Mexico, opened in 2010 by developer FIBRA Uno. It covers approximately 70,000 square meters of gross leasable area, featuring over 120 tenants including anchor stores like Liverpool and Sears, luxury brands such as Louis Vuitton, Gucci, and Hugo Boss, mid-tier retailers, casual dining, and entertainment venues like Cinemex theaters and an aquarium.
The tenant mix balances high-end fashion (30%), department stores (20%), dining (25%), and leisure (25%), attracting a diverse clientele.
Market position is strong in a tourism-driven economy where Quintana Roo's GDP relies on over 80% from visitors, with Cancun receiving more than 6 million tourists annually. Occupancy averages 93%, consistent with national retail trends in 2024, supported by low tenant turnover of 4%.
Rent levels range from 500-700 MXN per square meter monthly, competitive for prime tourist locations.
Accessibility is excellent via Boulevard Kukulcan, with ample parking and proximity to beaches and resorts. Footfall benefits from seasonal peaks, estimated at 5-7 million visitors yearly, driven by international arrivals from the US, Europe, and Canada.
Leasing advantages include high visibility to affluent spenders and integrated entertainment boosting dwell time, but drawbacks encompass seasonal traffic dips (20-30% lower in off-peak), exposure to hurricanes, and competition from nearby centers like La Gran Plaza Cancun and downtown markets.
Operational quality is solid with modern infrastructure, though aging elements in outdoor areas may require maintenance.
Demographic profile targets upper-middle income tourists (average spend 1,500 USD per trip) and locals with rising incomes (Quintana Roo median household 15,000 MXN monthly), but market saturation in luxury categories poses risks for new entrants.
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Hours of Operation
Hours
| Monday | 11:00 AM — 10:00 PM |
| Tuesday | 11:00 AM — 10:00 PM |
| Wednesday | 11:00 AM — 10:00 PM |
| Thursday | 11:00 AM — 10:00 PM |
| Friday | 11:00 AM — 10:00 PM |
| Saturday | 11:00 AM — 10:00 PM |
| Sunday | 11:00 AM — 10:00 PM |
Hours may vary on public holidays. Check with individual stores for specific holiday schedules.
Insights
Demographics and Footfall
Plaza La Isla serves a demographic heavily influenced by tourism, with Cancuns 900,000 residents supplemented by 6+ million annual visitors, primarily from North America and Europe, aged 25-55 with above-average disposable income. Local population features young professionals and families in the service sector. Footfall is robust, estimated at 5-7 million visitors per year, peaking during December-April tourist season when traffic surges 40%, supported by proximity to 40,000 hotel rooms in the Hotel Zone. Off-season lulls reduce volumes, impacting sales consistency for non-essential retail categories.
Competition and Tenant Mix
The tenant mix at Plaza La Isla emphasizes luxury and lifestyle, with 30% high-end brands drawing premium traffic but facing saturation in Mexico's retail market where similar offerings compete from online and nearby malls like La Gran Plaza (50,000 m2, 95% occupancy) and Plaza Las Américas.
Strengths include diverse dining and entertainment differentiating from pure shopping centers, yet weaknesses arise from overlapping mid-tier tenants, potentially diluting sales per square foot. Market factors show Quintana Roo's retail vacancy at 7%, with tourism recovery post-COVID boosting performance, though economic slowdowns in key source markets could heighten competition.
Lease Terms and Risks
Average rents of 600 MXN per m2 monthly reflect prime positioning, with triple-net structures common including CAM fees of 100-150 MXN. High occupancy (93%) and low turnover (4%) indicate stability, but risks include seasonal revenue volatility (up to 30% fluctuation), hurricane disruptions (Quintana Roo averages one major event every 5 years), and access issues during peak traffic congestion on Boulevard Kukulcan. Infrastructure remains modern since 2010 opening, but potential challenges from rising operational costs and shifting consumer preferences toward experiential retail could affect long-term viability for certain categories.
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Cancún, ROO
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