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National ChainsDepartment Store AnchorsHypermarket TrafficFamily EntertainmentCinema & Leisure

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Ultra-Luxury PositioningSmall Format Retail

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Nex is a major suburban shopping mall located in Serangoon, Singapore, serving the northeast region with a gross leasable area of approximately 652,000 square feet across seven levels, including two basements. Opened in 2010, it features a diverse tenant mix with over 295 tenants and 327 leases as of September 2024, encompassing categories such as fashion and accessories (brands like Uniqlo, H&M, Cotton On), food and beverage (outlets including Food Republic, McDonalds, Din Tai Fung, and various cafes), beauty and health (Sephora, Guardian, Watsons), entertainment (Shaw Theatres IMAX cinema), supermarkets (FairPrice Xtra hypermarket), and department stores (Isetan).

The mall integrates with Serangoon MRT station and bus interchange, enhancing accessibility via public transport, and offers amenities like rooftop community spaces, library, and parking for about 1,000 vehicles.

Market position is strong as one of the largest malls outside central Singapore, attracting around 36.2 million visitors in fiscal year 2023, with footfall increasing 2.1 percent year-on-year in the third quarter of fiscal year 2025, and tenant sales up 4.4 percent in the same period. Occupancy rate stands at nearly 99.9 percent for the Frasers Centrepoint Trust retail portfolio, indicating high demand.

Rent levels average S$15 to S$17 per square foot per month, below prime suburban averages of S$23 to S$31 per square foot, providing potential for rent growth through reconfiguration.

Demographic profile includes a catchment area with middle-income households, average monthly income around S$10,000, and a mix of families, young professionals, and seniors in a densely populated area exceeding 8,000 people per square kilometer.

Operational quality is maintained through ongoing asset enhancements, but faces challenges from e-commerce growth and nearby competition.

Leasing advantages include stable footfall driven by residential proximity and transport links, though risks involve market saturation in suburbs and economic headwinds affecting retail spending.

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Hours of Operation

Hours

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Monday10:30 AM — 10:30 PM
Tuesday10:30 AM — 10:30 PM
Wednesday10:30 AM — 10:30 PM
Thursday10:30 AM — 10:30 PM
Friday10:30 AM — 10:30 PM
Saturday10:30 AM — 10:30 PM
Sunday10:30 AM — 10:30 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

23 Serangoon Central, Singapore, Singapore

Insights

Demographic Profile

The Serangoon planning area, home to Nex, has a population of approximately 170,000 residents in 2025, with a density of over 8,300 people per square kilometer, higher than Singapore average of 8,387. Age distribution shows a maturing population: 12 percent aged 65 and above, 20 percent under 20, and median age around 42 years, similar to national trends. Household size averages 3.1 persons, with median monthly household income at S$10,099, reflecting middle-class families and young professionals. Ethnic composition is predominantly Chinese (about 70 percent), followed by Malays and Indians, aligning with Singapore demographics. This profile supports retail performance through demand for daily essentials, family-oriented entertainment, and mid-range fashion, but aging demographics may shift preferences toward health and convenience categories, potentially reducing impulse buys in luxury segments.

Competition and Market Saturation

Nex faces competition from nearby suburban malls such as Compass One in Sengkang (about 5 km away, 270,000 square feet, focused on family shopping), Waterway Point in Punggol (similar size, integrated with MRT, strong F&B mix), Hougang Mall (smaller, community-focused), and Heartland Mall (local retail). The northeast region shows moderate saturation with retail space per capita around 3.5 square feet, below central areas but increasing with new developments. E-commerce penetration, at over 10 percent of retail sales, poses additional pressure, leading to consolidations and brand exits. While Nex benefits from its scale and integration, smaller competitors may erode footfall in niche categories, and overall suburban retail vacancy rates hover at 7-8 percent, indicating balanced supply but vulnerability to economic slowdowns.

Rent Levels and Operational Quality

Average passing rents at Nex range from S$15 to S$17 per square foot per month as of 2024, lower than suburban primes at S$23 to S$31, allowing room for upward adjustments amid 1-2 percent annual growth in the sector. Lease terms typically span 3 years with step-up clauses, and occupancy costs remain competitive at under 15 percent of sales for many tenants. Operational quality is high, with modern infrastructure, regular maintenance, and enhancements like a new polyclinic in 2025 expected to boost traffic. However, challenges include rising utility costs, potential infrastructure strain from high footfall, and adaptation to sustainability demands, which could increase operational expenses by 5-10 percent.

Building Details

Property Type
Shopping Mall
Gross Leasable Area
58,959
Year Built
2010
Parking Spaces
450
Average Monthly Footfall
3,075,000
Owner
Frasers Centrepoint Trust
Anchor Tenants
Isetan, Shaw Theatres, NTUC FairPrice Xtra, Cold Storage, Uniqlo, H&M

Detailed Market Analytics

Primary Catchment Area
Serangoon Estate Area
Secondary Catchment Area
Northeast Singapore Area
Catchment area population
110,000 People
Population growth rate
1.1 %
Median age
42.9 Years
Household size
3.2 Persons
Education level (tertiary)
52.0 %

Median household income
11,297 SGD per month
Unemployment rate
1.97 %
Cost of living index
85 Index (US=100)

Retail spending per capita
8,500 USD per year
Spending on apparel
473 USD per person per year
Spending on groceries
3,000 USD per household per year
Spending on electronics
500 USD per person per year

Annual foot traffic
36,900,000 Visitors
Dwell time
2 Hours
Conversion rate
30.0 %
Sales per square meter
2,000 SGD per sqm per month

Number of retail stores
295 Stores
Anchor tenant presence
Yes Presence
Competitor density (same category)
3 Malls
Tenant diversity
High Level
Unique Concepts
Yes Presence

Gross Leasable Area
58,959 sqm sqm
Number of Levels
8 Levels
Average rent per square meter
172 SGD per sqm per month
Vacancy rate
0.1 %
Lease term flexibility
3-5 Years
Available retail space
Low Status

Proximity to main roads
Direct Access
Public transport access
Excellent Access
Parking spaces
450 Spaces
Pedestrian traffic
High Level

E-commerce competition
High Level
Click-and-collect adoption
High Level
Internet penetration
95.0 %

Retail crime rate
Low Level
Security measures
CCTV and Guards Measures

Promotional events
Multiple Events
Loyalty program penetration
High Level
Digital signage presence
Yes Presence

Projected foot traffic growth
1.0 %
New tenant pipeline
Ongoing Status
Mall expansion plans
AEI Planned Plans
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