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National ChainsMid-Market FashionHealth & WellnessValue & Discount RetailSpecialty Retail

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Intercity Shopping Centre, located at 1000 Fort William Road in Thunder Bay, Ontario, is the largest enclosed shopping mall in Northwestern Ontario, spanning approximately 451,000 square feet with 165,926 square feet of retail space across two floors. Opened in 1982 and last renovated in 2005, it holds BOMA Best Gold certification for operational quality. The property features 103 stores and services, emphasizing fashion retail, complemented by anchors such as Marshalls, Sport Chek, Urban Planet, and Dollarama, alongside a food court offering various dining options.

Annual pedestrian traffic stands at 4.62 million visitors, supported by 1,985 surface parking stalls and direct access via the Harbour Expressway and Fort William Road, enhancing accessibility for the metro population of over 125,000. The primary trade area encompasses 131,001 residents in 56,212 households with an average household income of $115,168, while the secondary area includes 97,147 residents in 38,357 households averaging $116,268.

In Thunder Bays retail market, characterized by moderate growth and competition from big-box retailers like Walmart and online channels, Intercity maintains a dominant position as the primary destination for mid-tier shopping. Leasing opportunities benefit from established footfall and a balanced tenant mix, though potential tenants should note historical anchor vacancies, such as the partial occupation of former Sears and Lowes spaces, which may impact overall vibrancy.

Market reports indicate stable but not robust retail performance in the region, with rental vacancy rates in Thunder Bay CMA at 4.9% for residential but limited specific data for commercial retail, suggesting opportunities for negotiation on lease terms amid selective availability.

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Hours of Operation

Hours

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Monday10:00 AM — 08:00 PM
Tuesday10:00 AM — 08:00 PM
Wednesday10:00 AM — 08:00 PM
Thursday10:00 AM — 08:00 PM
Friday10:00 AM — 08:00 PM
Saturday10:00 AM — 06:00 PM
Sunday11:00 AM — 05:00 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

1000 Fort William Road, Thunder Bay, Canada

Insights

Demographics and Accessibility

The primary trade area for Intercity Shopping Centre serves 131,001 residents across 56,212 households, with an average household income of $115,168, indicating a middle-income demographic suitable for fashion and general merchandise retail. The secondary trade area adds 97,147 residents in 38,357 households averaging $116,268, broadening the customer base in Thunder Bays metro area of over 125,000. Accessibility is a strength, with the mall positioned at the intersection of Harbour Expressway and Fort William Road, providing direct connections to major thoroughfares and public transit routes. This location facilitates high visibility and convenience, contributing to annual footfall of 4.62 million visitors. However, as a regional hub, it draws from a limited geographic radius, potentially exposing tenants to seasonal fluctuations influenced by northern Ontario's weather patterns and economic ties to forestry, mining, and transportation sectors.

Tenant Mix and Occupancy

Intercity features a tenant mix of 103 stores focused on fashion, including anchors Marshalls, Sport Chek, Urban Planet, and Dollarama, alongside categories like apparel, footwear, electronics, and services, with a food court for dining. This composition supports cross-shopping but shows weaknesses in entertainment and luxury segments, common in smaller markets. Occupancy details are not publicly specified, but available leasing spaces and past anchor closures—Sears in 2018 (now partially Marshalls) and Lowes in 2020 (partially Dollarama)—suggest vacancies around 10-15% based on regional trends. The malls dated infrastructure from 1982, despite 2005 renovations, may deter premium tenants, while BOMA Gold certification underscores operational reliability. In Thunder Bays retail landscape, this mix positions Intercity as the go-to for everyday needs, though competition from standalone big-box stores could pressure mid-tier occupancy rates.

Risks and Market Challenges

Key risks at Intercity include aging infrastructure, with the last major renovation in 2005, leading to perceptions of dated aesthetics as noted in visitor reviews, potentially affecting tenant retention and customer dwell time. Market saturation in Thunder Bay, driven by e-commerce growth and nearby competitors like Walmart Supercentre and Chapters-Indigo, challenges traditional mall performance, with regional retail sales growth lagging national averages at around 2-3% annually per commercial reports. Economic factors, such as reliance on resource industries, introduce volatility in consumer spending, while unresolved vacant anchor spaces hinder full revitalization efforts, including abandoned proposals for a public library branch. Lease terms may offer flexibility due to availability, but tenants face risks from moderate footfall variability and limited demographic growth, advising due diligence on co-tenancy clauses and escalation rates in a market with overall commercial vacancy pressures.

Building Details

Property Type
Shopping Centre
Gross Leasable Area
42,404
Year Built
1982
Parking Spaces
2226
Average Monthly Footfall
416,667
Owner
Healthcare of Ontario Pension Plan
Anchor Tenants
Sport Chek, Marshalls, Fit4Less, Dollarama, Urban Planet

Detailed Market Analytics

Primary Catchment Area
10 km radius km
Secondary Catchment Area
30 km radius km
Catchment area population
100,000 People
Population growth rate
0.8 %
Median age
44.5 Years
Household size
2.2 Persons
Education level (tertiary)
25.0 %

Median household income
70,500 CAD
Unemployment rate
6.2 %
Cost of living index
92 Index (Canada=100)

Retail spending per capita
9,800 CAD
Spending on apparel
1,200 CAD per year
Spending on groceries
4,500 CAD per year
Spending on electronics
800 CAD per year

Annual foot traffic
5,000,000 Visitors
Dwell time
1.5 Hours
Conversion rate
35.0 %
Sales per square meter
450 CAD

Number of retail stores
102 Stores
Anchor tenant presence
Yes Presence
Competitor density (same category)
Medium Density
Tenant diversity
High Diversity
Unique Concepts
Yes Presence

Gross Leasable Area
42,404 sq m
Number of Levels
2 Levels
Average rent per square meter
30 CAD per sq m per month
Vacancy rate
5.0 %
Lease term flexibility
Standard 5-10 years Years
Available retail space
465 sqm

Proximity to main roads
Direct access Access
Public transport access
Bus interchange Access
Parking spaces
2,226 Stalls
Pedestrian traffic
High Traffic

E-commerce competition
High Competition
Click-and-collect adoption
50.0 %
Internet penetration
95.0 %

Retail crime rate
Low Rate
Security measures
CCTV and patrols Measures

Promotional events
Multiple annually Events
Loyalty program penetration
30.0 %
Digital signage presence
Yes Presence

Projected foot traffic growth
2.0 %
New tenant pipeline
Ongoing Pipeline
Mall expansion plans
Yes Plans
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Thunder Bay, ON

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Thunder Bay, ON

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