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Hillcrest Mall is an enclosed regional shopping center located at the northwest corner of Yonge Street and Carrville Road in Richmond Hill, Ontario, approximately 30 minutes north of downtown Toronto. Opened in 1974, it spans 605,000 square feet of gross leasable area with 135 stores, services, and restaurants. The tenant mix features a strong emphasis on mid-to-upscale fashion and lifestyle brands, including anchors Hudson's Bay and HomeSense/Marshalls, alongside key retailers such as H&M, Aritzia, lululemon, Sephora, Gap, Sporting Life, and Indigo.
Food options and professional offices complement the retail offerings. The primary trade area encompasses a 1.4 million population with an average household income of $135,334, characterized by an affluent, diverse, and exponentially growing demographic in York Region's booming economy. Annual footfall stands at 6.5 million visitors, with an average spend of $224 per visit and sales productivity of approximately $695 per square foot.
Occupancy is robust at 97%, supported by ongoing modernization efforts and a planned mixed-use redevelopment adding 578 residential units by 2028, which aims to enhance vibrancy along the Yonge Street corridor.
Accessibility is facilitated by proximity to major arterial roads, including Yonge Street, with 2,640 parking stalls available.
Market position benefits from the area's economic growth, though it faces pressures from e-commerce and nearby competitors.
Leasing advantages include exposure to high-income consumers, stable occupancy, and opportunities in lifestyle categories, with average length of stay at 73 minutes indicating solid dwell time. Potential challenges involve the property's age, requiring continued investment in infrastructure, and category saturation in fashion amid broader retail shifts.
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Hours of Operation
Hours
| Monday | 10:00 AM — 09:00 PM |
| Tuesday | 10:00 AM — 09:00 PM |
| Wednesday | 10:00 AM — 09:00 PM |
| Thursday | 10:00 AM — 09:00 PM |
| Friday | 10:00 AM — 09:00 PM |
| Saturday | 10:00 AM — 08:00 PM |
| Sunday | 11:00 AM — 07:00 PM |
Hours may vary on public holidays. Check with individual stores for specific holiday schedules.
Insights
Demographic Profile
The primary trade area for Hillcrest Mall covers York Region, with a total population of 1.4 million that is diverse, affluent, and growing rapidly due to immigration and economic expansion. Average household income reaches $135,334, with 47% of households earning over $100,000 annually based on regional data. Richmond Hill itself projects a population of around 209,000, supporting strong consumer spending power in categories like apparel and wellness. This demographic drives high sales productivity but also demands premium tenant experiences to maintain loyalty amid urban sprawl.
Competitive Landscape
Hillcrest Mall operates in a competitive York Region retail market, facing rivals such as CF Markville in Markham (larger with 1.6 million sq ft and broader anchors) and Vaughan Mills (outlet-focused, 1.7 million sq ft annual visits exceeding 20 million). Proximity to Bayview Village and emerging power centers adds pressure on mid-tier fashion categories. However, Hillcrest's enclosed format and community focus provide differentiation, with 97% occupancy outperforming some peers. Risks include e-commerce encroachment and market saturation, potentially impacting footfall growth, though residential integration may bolster local traffic.
Leasing Considerations
Inline lease rates at Hillcrest Mall range from $40 to $60 per square foot base rent, plus common area maintenance fees, aligning with suburban Greater Toronto Area benchmarks but subject to negotiation based on space size and location. Terms typically include percentage rent clauses tied to sales thresholds, with opportunities for lifestyle and pop-up spaces amid high 95-97% occupancy. Advantages encompass access to 6.5 million annual visitors and affluent demographics, but drawbacks involve aging infrastructure necessitating capex and competition from larger venues, advising lessees to evaluate category fit and long-term redevelopment impacts for sustainable performance.
Building Details
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Richmond Hill, ON
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City Snapshot
Richmond Hill, ON
Comprehensive market intelligence for retail expansion in this city









































