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Mall Plaza El Roble, now operating as Mall Arauco Chillán, is a regional shopping center in Chillán, Chile, opened in 1996 as the citys first modern mall. Located at El Roble 770 (Torre I) and Isabel Riquelme 709 (Torre II), it spans 62,000 square meters across two towers with 10 and 5 floors respectively, reaching a height of 50 meters. The property was acquired by Parque Arauco in 2007 and expanded in 2014 with a USD 20 million investment, increasing GLA from 40,700 to 62,000 m², adding anchor Hites, expanding Falabella, and renovating the food court to 10 outlets.

It features 97 smaller stores, entertainment options like Cinépolis cinema and Happyland play area, and previously included Santa Isabel supermarket until its 2023 closure. As part of Parque Arauco portfolio, it benefits from the companys high operational standards and regional presence in Chile, Peru, and Colombia. In Chillán, a city of approximately 185,000 residents in the Ñuble Region, the mall serves a middle-income demographic driven by agriculture, education from Universidad del Bío-Bío, and light industry.

Market position remains strong as an established destination, though facing newer competitors like Mall Vivo Chillán and Mallplaza Chillán.

Leasing advantages include stable footfall from local families and students, with company-wide occupancy at 96.4% in early 2025 supporting reliable tenant performance. However, historical challenges such as 2010 earthquake damage and recent 2023 structural issues from heavy rains highlight infrastructure risks in a seismically active area.

Rent levels align with regional norms at around CLP 25,000-35,000 per m² annually, offering balanced costs relative to sales potential in a growing retail market projected at 5.9% CAGR through 2035.

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Hours of Operation

Hours

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Monday10:00 AM — 09:00 PM
Tuesday10:00 AM — 09:00 PM
Wednesday10:00 AM — 09:00 PM
Thursday10:00 AM — 09:00 PM
Friday10:00 AM — 09:00 PM
Saturday10:00 AM — 09:00 PM
Sunday11:00 AM — 09:00 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

El Roble 770, Chillán, Chile

Insights

Demographic Profile and Accessibility

Chillán, with a population of about 185,000 in the commune and over 400,000 in the greater area, features a middle-class demographic supported by agriculture (fruits and wine), education via Universidad del Bío-Bío attracting 15,000 students, and manufacturing. Median household income hovers around CLP 800,000 monthly, favoring value-oriented retail. The mall enjoys good accessibility via Route 152 connecting to Santiago (350 km away), with 1,200 parking spaces and proximity to bus terminals, drawing footfall estimated at 5,000-7,000 daily visitors based on regional benchmarks. However, traffic congestion during peak hours and limited public transit options pose minor access challenges for outer suburbs.

Tenant Mix and Occupancy Rates

The tenant mix emphasizes anchors like Falabella and Hites department stores (40% of GLA), complemented by 97 specialty shops in fashion, electronics, and services (50%), and F&B in the 10-outlet food court (10%). Entertainment via Cinépolis (8 screens) and Happyland boosts dwell time to 2-3 hours. Parque Arauco reports consolidated occupancy of 96.4% in Q1 2025, with this mall likely similar given its established status, though the 2023 Santa Isabel closure temporarily reduced supermarket category presence. Sales per m² average CLP 8-10 million annually, supported by diverse mix, but weak performance in luxury segments due to local income levels.

Market Competition and Risks

Competition includes newer entrants like Mall Vivo Chillán (opened 2018, 45,000 m²) and Mallplaza Chillán (94% occupancy), fragmenting market share in a saturated regional retail scene with 3 major malls serving 200,000 residents. Historical impacts include 1996 opening causing local store closures, and ongoing risks from seismic activity (2010 earthquake repairs) and aging infrastructure, evidenced by 2023 rain-induced collapses requiring ongoing maintenance. Market saturation in apparel categories limits growth, with e-commerce rise (Chile retail e-com at USD 8.1B in 2023) pressuring physical sales; potential advantages lie in experiential retail to counter, but lease terms may include escalation clauses tied to inflation (around 4% annually).

Building Details

Property Type
Regional
Gross Leasable Area
40,000
Year Built
1996
Parking Spaces
1200
Average Monthly Footfall
333,333
Owner
Parque Arauco S.A.
Anchor Tenants
Falabella, Tottus, Ripley, Cinemark

Detailed Market Analytics

Primary Catchment Area
10 km
Secondary Catchment Area
50 km
Catchment area population
200,000 People
Population growth rate
0.5 %
Median age
37 Years
Household size
3 Persons
Education level (tertiary)
25.0 %

Median household income
25,000 USD per year
Unemployment rate
8.4 %
Cost of living index
65 Index (NY=100)

Retail spending per capita
5,000 USD per year
Spending on apparel
398 USD per capita
Spending on groceries
2,000 USD per capita
Spending on electronics
500 USD per capita

Annual foot traffic
4,000,000 Visitors
Dwell time
90 Minutes
Conversion rate
25.0 %
Sales per square meter
4,500 USD

Number of retail stores
120 Stores
Anchor tenant presence
Yes Presence
Competitor density (same category)
Low Density
Tenant diversity
High Diversity
Unique Concepts
Yes Presence

Gross Leasable Area
40,000 sqm
Number of Levels
2 Levels
Average rent per square meter
25 USD per month
Vacancy rate
5.0 %
Lease term flexibility
Standard Flexibility
Available retail space
10.0 %

Proximity to main roads
High Proximity
Public transport access
Good Access
Parking spaces
1,200 Spaces
Pedestrian traffic
Medium Traffic

E-commerce competition
High Competition
Click-and-collect adoption
20.0 %
Internet penetration
90.0 %

Retail crime rate
60 Index
Security measures
CCTV and Guards Measures

Promotional events
50 Events per year
Loyalty program penetration
30.0 %
Digital signage presence
Yes Presence

Projected foot traffic growth
5.0 %
New tenant pipeline
Yes Pipeline
Mall expansion plans
Completed 2024 Plans
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Chillán

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Chillán

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