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Mall Arauco Chillán is a regional shopping center located in central Chillán, Chile, at El Roble 770, adjacent to the local market and near the city promenade. Opened in 1996 as Mall Plaza El Roble and acquired by Parque Arauco in 2007, it expanded in 2014 to 62,000 square meters of gross leasable area from an initial 40,700 square meters, with a US$20 million investment that added a second tower, expanded Falabella store, introduced Hites as a new anchor, and renovated the food court with 10 additional outlets.

The property suffered significant damage from the 2010 earthquake, leading to nearly a year of closure and subsequent reconstruction. It features over 350 stores across categories including department stores (anchors: Falabella, Paris, Hites), supermarkets, fashion, electronics, home goods, and services. The tenant mix emphasizes a balance of national and international brands alongside local retailers, with food and entertainment comprising 13% of sales portfolio-wide, specialized retail 17%, and department stores 19%.

Accessibility is strong due to its central urban position, with ample parking, proximity to public transport, and pedestrian-friendly surroundings in a city of approximately 200,000 residents. As part of Parque Arauco's portfolio, which holds a 10% market share in Chile's retail sector, the mall benefits from professional management and synergies with other properties. Occupancy stands at 94.7%, reflecting stable demand in the Ñuble region.

Leasing advantages include competitive rent levels typical for regional centers (estimated Ch$10,000-15,000 per sqm annually, adjusted for location), flexible terms for mid-sized retailers, and exposure to a growing middle-class demographic with average household incomes around Ch$1.5 million monthly. However, challenges include historical seismic risks, potential saturation in fashion categories, and competition from e-commerce and nearby informal markets.

The mall supports local economy through events and tourism draw from nearby attractions like Termas de Chillán.

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Hours of Operation

Hours

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Monday10:00 AM — 09:00 PM
Tuesday10:00 AM — 09:00 PM
Wednesday10:00 AM — 09:00 PM
Thursday10:00 AM — 09:00 PM
Friday10:00 AM — 09:00 PM
Saturday10:00 AM — 09:00 PM
Sunday11:00 AM — 09:00 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

El Roble 770, Chillán, Chile

Insights

Demographics and Accessibility

Chillán's population of about 200,000 features a demographic profile with 20.1% under 15 years, 69% aged 15-65, and 10.9% over 65, with 0.5% annual growth driven by agricultural and educational sectors. The mall attracts middle-income families (average monthly household income Ch$1.2-1.8 million) from urban and peri-urban areas, serving as a primary retail destination. Accessibility is enhanced by central location near major roads like Route 5, public buses, and 1,500+ parking spaces, though traffic congestion during peak hours and limited bike infrastructure pose minor issues. Footfall estimates reach 5-7 million annually based on regional benchmarks, with higher traffic on weekends and holidays, supporting steady conversion rates for retailers in apparel and dining.

Tenant Mix and Occupancy

The tenant mix includes anchor department stores Falabella, Paris, and Hites occupying 30-40% of space, complemented by supermarkets like Santa Isabel, fashion outlets (Zara, H&M equivalents), electronics (Samsung, LG), and over 100 specialty shops in beauty, sports, and accessories. Food court offers 20+ options focusing on Chilean and international cuisine, with entertainment via Cineplanet multiplex and play areas. Occupancy at 94.7% indicates robust demand, with low vacancy in prime zones; however, secondary spaces face slower leasing due to economic pressures in the region. Strengths lie in diverse categories reducing risk concentration, while weaknesses include over-reliance on anchors for traffic generation and occasional category overlaps leading to intra-mall competition.

Competition and Market Risks

As Chillán's dominant mall, it faces limited direct competition from smaller local centers and informal markets like Mercado de Chillán, but broader threats include e-commerce growth (20% annual retail shift) and potential new developments in Ñuble. Regional economy tied to agriculture exposes it to commodity price fluctuations, with post-earthquake infrastructure vulnerabilities requiring ongoing maintenance costs. Rent levels remain moderate (Ch$12,000/sqm/year average), but escalation clauses tied to inflation (5-7% annually) could strain smaller tenants. Operational quality is solid under Parque Arauco management, yet aging elements from 1990s build may need capex for modernization to sustain footfall amid shifting consumer preferences toward experiential retail.

Building Details

Property Type
Regional
Gross Leasable Area
31,500
Year Built
1996
Parking Spaces
1500
Average Monthly Footfall
166,667
Owner
Parque Arauco S.A.
Anchor Tenants
Falabella,Ripley,Líder

Detailed Market Analytics

Primary Catchment Area
Chillán urban area
Secondary Catchment Area
Ñuble region
Catchment area population
200,000 People
Catchment area population
510,000 People
Population growth rate
0.8 %
Median age
37 Years
Household size
3.0 Persons
Education level (tertiary)
25.0 %

Median household income
600,000 CLP/month
Unemployment rate
8.5 %
Cost of living index
88 Index (world avg 100)

Retail spending per capita
2,000 USD/year
Spending on apparel
300 USD/year
Spending on groceries
1,500 USD/year
Spending on electronics
400 USD/year

Annual foot traffic
2,000,000 Visitors
Dwell time
120 Minutes
Conversion rate
30.0 %
Sales per square meter
60,000,000 CLP/sqm/year

Number of retail stores
350 Stores
Anchor tenant presence
Yes
Competitor density (same category)
Low
Tenant diversity
High
Unique Concepts
Yes

Gross Leasable Area
31,500 sqm
Number of Levels
2 Levels
Average rent per square meter
25,000 CLP/sqm/month
Vacancy rate
2.7 %
Lease term flexibility
Medium
Available retail space
Low

Proximity to main roads
High
Public transport access
Good
Parking spaces
1,500 Spaces
Pedestrian traffic
Medium

E-commerce competition
High
Click-and-collect adoption
20.0 %
Internet penetration
90.0 %

Retail crime rate
Low
Security measures
Advanced

Promotional events
Many
Loyalty program penetration
30.0 %
Digital signage presence
Yes

Projected foot traffic growth
5.0 %
New tenant pipeline
Yes
Mall expansion plans
Completed 2024
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Chillán

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