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Komtar JBCC is a 4-level retail mall in Johor Bahru central business district with net leasable area of 397,076 square feet, gross floor area of 623,374 square feet, and 1,311 parking bays. Redeveloped in 2014, it integrates with office towers and is near the Customs, Immigration, and Quarantine complex, providing connectivity to Singapore via the Causeway and upcoming Rapid Transit System link in 2026, including a pedestrian bridge to boost accessibility.

Tenant mix includes over 100 outlets across categories: fashion and accessories (21 percent of NLA, brands like Brands Outlet, Padini, H&M alternatives), food and beverage (12 percent, options like Starbucks, McDonalds, Sushi Zanmai, Tony Romas), beauty and wellness (2 percent, services like Thai Odyssey, Watsons), leisure and entertainment (14 percent, Kidz Republic Activity Park), supermarket (Kapitan Grocer), and services (banks, ATMs).

Market position as a mid-tier city center mall attracts locals, cross-border Singaporean shoppers, and tourists, supported by demographic profile of urban residents, commuters, and visitors benefiting from strong Singapore dollar. Footfall shows encouraging levels due to F&B patronage and tourism recovery, though exact metrics are not specified; overall Iskandar Malaysia retail supply stands at 14.8 million square feet with vacancy around 25 percent.

Occupancy for Johor Bahru retail averaged 72.4 percent in Q1 2025, down from historical 95 percent for the mall in 2018, reflecting market pressures.

Rent levels approximate RM25 per square foot in the region, with potential for 20 percent reversion through repositioning to fixed-base rents.

Leasing advantages include diverse income streams (fashion 36 percent, F&B 25 percent of gross rental) and strategic location in Ibrahim International Business District, but drawbacks involve competition from newer malls like Mid Valley Southkey and Paradigm, incoming supply of 1.63 million square feet in 2024-2025 leading to saturation, e-commerce impact, inflation, and weaker consumer sentiment.

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Hours of Operation

Hours

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Monday10:00 AM — 10:00 PM
Tuesday10:00 AM — 10:00 PM
Wednesday10:00 AM — 10:00 PM
Thursday10:00 AM — 10:00 PM
Friday10:00 AM — 10:00 PM
Saturday10:00 AM — 10:00 PM
Sunday10:00 AM — 10:00 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

Jalan Tun Abdul Razak, Johor Bahru, Malaysia

Insights

Demographic Profile and Footfall

Komtar JBCC draws from a mixed demographic including Johor Bahru urban residents (population over 1 million in metro area), Malaysian workers commuting to Singapore, and Singaporean cross-border shoppers who contribute significantly to retail spending due to favorable exchange rates and proximity. Footfall benefits from tourism recovery, with national arrivals at 9.2 million in first half 2023, and infrastructure like the Rapid Transit System link expected to enhance visitor inflow by 2026. However, local demand may be tempered by economic factors such as inflation and ringgit depreciation, leading to subdued consumer sentiment index at 78.9 points. Positive aspects include F&B as a key attractor, but risks involve over-reliance on cross-border traffic amid potential geopolitical or economic disruptions.

Tenant Mix and Occupancy

The malls tenant mix focuses on fashion and accessories (36 percent of income), food and beverage (25 percent), beauty and wellness (18 percent), with leisure and other categories filling the rest, featuring around 100 tenants such as international brands like Chanel, Dior, and local outlets. Occupancy aligns with Johor Bahru average of 72.4 percent in Q1 2025, a decline from 95 percent in 2018, due to lease expiries and market dynamics. Strengths lie in diversified sectors reducing single-tenant risk, with top ten tenants contributing 31 percent of income, but weaknesses include underperforming categories like departmental stores at 2 percent NLA and potential vacancies from aging infrastructure requiring ongoing asset enhancements.

Competition and Risks

Komtar JBCC faces competition from established malls like Johor Bahru City Square and newer developments such as Mid Valley Southkey, Paradigm, and incoming projects adding 1.63 million square feet, exacerbating saturation in a 14.8 million square feet retail market with 25 percent vacancy. Risks include e-commerce erosion of physical sales, economic headwinds like 3 percent overnight policy rate and fluctuating currency impacting affordability, and operational challenges from labor shortages. However, opportunities arise from repositioning strategies, Rapid Transit System integration for increased footfall, and focus on experiential retail to differentiate in a crowded landscape.

Building Details

Property Type
Shopping Centre
Gross Leasable Area
36,902
Year Built
2014
Parking Spaces
1000
Average Monthly Footfall
125,000
Owner
Al-Salam REIT
Anchor Tenants
Marks & Spencer, Adidas, Popular, Kapitan Grocer

Detailed Market Analytics

Primary Catchment Area
5 km
Secondary Catchment Area
20 km
Catchment area population
1,200,000 People
Population growth rate
2.5 %
Median age
30 Years
Household size
4.0 Persons
Education level (tertiary)
25.0 %

Median household income
8,500 MYR
Unemployment rate
3.5 %
Cost of living index
85 Index (KL=100)

Retail spending per capita
5,800 MYR per year
Spending on apparel
870 MYR per year
Spending on groceries
1,740 MYR per year
Spending on electronics
580 MYR per year

Annual foot traffic
1,500,000 Visitors
Dwell time
1.5 Hours
Conversion rate
25.0 %
Sales per square meter
6,500 MYR

Number of retail stores
150 Stores
Anchor tenant presence
No major anchor
Competitor density (same category)
High
Tenant diversity
High
Unique Concepts
Yes

Gross Leasable Area
36,902 sqm sqm
Number of Levels
4 Levels
Average rent per square meter
60 MYR
Vacancy rate
31.0 %
Lease term flexibility
Medium
Available retail space
10,591 sqm

Proximity to main roads
Direct
Public transport access
Excellent
Parking spaces
1,000 Spaces
Pedestrian traffic
High

E-commerce competition
High
Click-and-collect adoption
Medium %
Internet penetration
95.0 %

Retail crime rate
Low
Security measures
Standard

Promotional events
Multiple yearly
Loyalty program penetration
Medium %
Digital signage presence
Yes

Projected foot traffic growth
152027.0 %
New tenant pipeline
Strong
Mall expansion plans
Revamp
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