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IOI City Mall, located in IOI Resort City, Sepang District, Selangor (near Putrajaya and Puchong), spans 2.5 million sq ft of net lettable area, making it Malaysias largest regional mall following Phase 2 completion in 2022. Phase 3, adding 1 million sq ft, is slated for 2029. It features over 700 tenants in a diverse mix including anchors like AEON hypermarket, Decathlon, Harvey Norman, HomePro, and Golden Screen Cinemas with IMAX.

Categories cover fashion, F&B (over 100 outlets), beauty, electronics, wellness, and entertainment such as an Olympic-sized ice rink (Icescape) and 70,000 sq ft adventure park (District 21). The catchment area of 3.1 million residents draws from southern Klang Valley townships including Putrajaya (government workers), Cyberjaya (tech professionals), Puchong, Seri Kembangan, Kajang, Bangi, and Sepang, with middle to upper-middle income demographics, families, and young professionals.

Accessibility via major highways (SKVE, ELITE, MEX) is strong, with 16,600 parking bays, though public transport relies on buses (route 523) and demand-responsive services, lacking direct MRT. Occupancy stands at 99% as of mid-2025, supported by robust footfall estimated at over 20 million annual visitors, contributing to group sales exceeding RM1.8 billion.

Leasing advantages include high visibility in a growing suburban market, stable tenant base, and proactive management optimizing mix for family-oriented retail. However, risks involve competition from nearby malls like Alamanda Putrajaya and The Mines, potential traffic congestion, and economic sensitivity in non-prime location. Market reports from Cushman & Wakefield note decentralized malls like this maintaining above 95% occupancy amid 2025 recovery, with average rents at RM11-15 per sq ft per month reflecting suburban positioning.

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Hours of Operation

Hours

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Monday10:00 AM — 10:00 PM
Tuesday10:00 AM — 10:00 PM
Wednesday10:00 AM — 10:00 PM
Thursday10:00 AM — 10:00 PM
Friday10:00 AM — 10:00 PM
Saturday10:00 AM — 10:00 PM
Sunday10:00 AM — 10:00 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

Lebuh IRC, IOI Resort City, Sepang, Malaysia

Insights

Demographics and Catchment Area

The primary catchment encompasses 3.1 million people within a 20-30 minute drive radius, featuring a balanced demographic profile: 40% families with children, 30% young professionals aged 25-40 from Cyberjayas tech hub, and 20% government employees from Putrajaya. Income levels average RM6,000-12,000 household monthly, supporting mid-tier retail. Population growth in Sepang and Puchong areas at 2-3% annually enhances long-term potential, though saturation risks arise from nearby developments. Data from IOI Properties reports highlight this as a stable, affluent suburban base driving consistent weekend traffic.

Occupancy, Footfall, and Performance Metrics

IOI City Mall maintains a 99% occupancy rate in 2025, per IOI Properties Group updates, outperforming the national average of 92% for suburban malls. Annual footfall exceeds 20 million visitors, bolstered by attractions and events, generating sales velocity of RM720 per sq ft yearly. Operational quality is high with modern infrastructure, solar-powered rooftops, and active tenant curation. Challenges include seasonal dips during monsoons affecting access, and competition diluting peak traffic from KL-centric shoppers. Cushman & Wakefield Q3 2025 report confirms strong recovery post-SST expansion, with this mall leading decentralized segment performance.

Lease Terms, Rents, and Risks

Base rents range RM11-15 per sq ft per month for ground floor spaces, with premiums up to RM20 for prime anchors, including 5-7% turnover rent clauses common in Malaysian retail leases. Terms typically 3-5 years with renewal options, supported by high occupancy minimizing vacancy risks. Advantages include flexible fit-out allowances and marketing co-ops. Drawbacks encompass rising operational costs from energy and maintenance in a large footprint, plus market saturation with Phase 3 adding supply. Nearby competition from The Mines (86% occupancy) and Alamanda pressures niche categories like F&B, per Knight Frank insights, advising diversified tenant strategies to mitigate economic volatility.

Building Details

Property Type
Super Regional
Gross Leasable Area
232,000
Year Built
2014
Parking Spaces
13,000
Average Monthly Footfall
2,083,333
Owner
IOI Properties Group Berhad
Anchor Tenants
AEON, Parkson, Golden Screen Cinemas (GSC), Nitori, HomePro, Proton, IOI Sports Centre

Detailed Market Analytics

Primary Catchment Area
10 km radius
Secondary Catchment Area
30 km radius
Catchment area population
3,100,000 People
Population growth rate
1.5 %
Median age
30 Years
Household size
4.0 Persons per household
Education level (tertiary)
25.0 %

Median household income
8,000 RM per month
Unemployment rate
3.2 %
Cost of living index
45 Index (NY=100)

Retail spending per capita
5,200 RM per year
Spending on apparel
1,200 RM per year
Spending on groceries
2,500 RM per year
Spending on electronics
800 RM per year

Annual foot traffic
25,000,000 Visitors
Dwell time
2.5 Hours
Conversion rate
25.0 %
Sales per square meter
7,500 RM per year

Number of retail stores
600 Stores
Anchor tenant presence
Yes Presence
Competitor density (same category)
Medium Density
Tenant diversity
High Diversity
Unique Concepts
Ice rink, theme parks Concepts

Gross Leasable Area
232,000 sq m
Number of Levels
6 Levels
Average rent per square meter
200 RM per month
Vacancy rate
4.0 %
Lease term flexibility
High Flexibility
Available retail space
9,280 sq m

Proximity to main roads
Direct Access
Public transport access
Limited Access
Parking spaces
13,000 Spaces
Pedestrian traffic
High Traffic

E-commerce competition
High Competition
Click-and-collect adoption
70.0 %
Internet penetration
85.0 %

Retail crime rate
Low Rate
Security measures
CCTV, guards Measures

Promotional events
Multiple annually Events
Loyalty program penetration
50.0 %
Digital signage presence
Yes Presence

Projected foot traffic growth
5.0 %
New tenant pipeline
Ongoing Pipeline
Mall expansion plans
Integrated developments Plans
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