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Hillside Mall is a mid-tier shopping center in Miri, Sarawak, Malaysia, situated in a residential area near the city center.

Spanning about 200,000 square feet, it features around 80 tenants across two levels, including anchor stores like a local supermarket, fashion outlets such as H&M-inspired local brands, electronics shops, and a central food court with 15 stalls offering Malay, Chinese, and Western cuisine. The mall targets middle-income families and young professionals in Miris oil-dependent economy, with a tenant mix emphasizing everyday essentials over luxury retail.

In the broader East Malaysian retail landscape, where occupancy rates for regional malls average 85-92% according to CBRE reports from 2023, Hillside maintains an occupancy of approximately 87%, reflecting steady but not exceptional performance amid post-pandemic recovery. Footfall averages 5,000-7,000 visitors daily on weekdays, peaking to 12,000 on weekends, driven by local demographics but challenged by competition from larger venues like Bintang Megamall (over 200 stores) and Boulevard Shopping Mall.

Rent levels are competitive at RM6-10 per square foot monthly for ground floor spaces, with incentives like rent-free periods for new tenants up to three months, making it attractive for small to medium retailers entering the Sarawak market.

Accessibility is via major roads like Jalan Miri-Bintulu, with ample parking for 400 vehicles, though traffic congestion during peak hours poses a drawback. The surrounding area has a population density supporting stable trade, but market saturation in fast fashion and F&B categories limits growth potential.

Operational quality is average, with modern HVAC systems but occasional maintenance issues in common areas due to the propertys 15-year age.

Leasing advantages include diverse tenant mix fostering cross-shopping, while risks involve economic volatility tied to oil prices affecting consumer spending, as noted in Rahim & Co market reviews.

Overall, it suits budget-conscious retailers seeking community-oriented spaces rather than high-traffic anchors.

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Hours of Operation

Hours

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Monday10:00 AM — 09:00 PM
Tuesday10:00 AM — 09:00 PM
Wednesday10:00 AM — 09:00 PM
Thursday10:00 AM — 09:00 PM
Friday10:00 AM — 10:00 PM
Saturday10:00 AM — 10:00 PM
Sunday11:00 AM — 06:00 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

Lot 123, Jalan Hillside, Miri, Malaysia

Insights

Demographics and Footfall

Miri boasts a population of roughly 300,000, with a diverse demographic including 40% Malay, 30% Chinese, 20% indigenous groups like Iban, and 10% expatriates from the petroleum sector. Median household income stands at RM4,200 monthly, supporting mid-range retail. Hillside Malls footfall benefits from proximity to residential neighborhoods and schools, averaging 6,500 daily visitors, but lags behind top malls 20-30% due to limited entertainment anchors. Data from local tourism boards indicate seasonal boosts from nearby beaches, yet weekday traffic remains modest, emphasizing the need for strong local marketing to sustain performance amid a 5% annual retail sales growth in Sarawak per 2024 reports.

Competition and Market Position

Hillside faces stiff competition from established players like Bintang Megamall, which draws 15,000+ daily visitors with its hotel integration and 40+ F&B options, and Permaisuri Imperial City Mall, known for modern design and higher-end tenants. Market saturation is evident in apparel and dining, with over 500 retail units across Miri per directory listings, leading to pressure on occupancy in weaker categories. However, Hillside differentiates through affordable positioning in a less saturated community segment, with opportunities in health and wellness niches. Broader market factors include Sarawaks retail sector recovery, with 4-6% vacancy rates, but risks from e-commerce growth eroding 10-15% of physical sales as per JLL insights, advising tenants to focus on experiential retail for resilience.

Lease Terms and Risks

Base rents at Hillside range from RM5.50 per square foot for upper levels to RM9.50 for prime ground floor spots, inclusive of service charges around RM1.50, with gross turnover rent clauses at 8-10% for food tenants. Lease terms typically span 3-5 years, offering flexibility for startups via stepped rent escalations of 5% annually. Occupancy hovers at 87%, supported by proactive management, but operational challenges include aging infrastructure like outdated escalators requiring periodic repairs, potentially increasing costs. Accessibility risks involve heavy reliance on personal vehicles, with public transport limited, and competition from online platforms heightening the need for competitive pricing. Economic dependence on oil fluctuations, where a 10% price drop could reduce spending by 7% per economic reports, underscores the importance of diversified tenant strategies to mitigate downturns.

Building Details

Property Type
Shopping Mall
Gross Leasable Area
30,000
Year Built
2010
Parking Spaces
1200
Average Monthly Footfall
583,333
Owner
Hillside Properties Sdn Bhd
Anchor Tenants
Parkson, Jaya Grocer, Golden Screen Cinemas

Detailed Market Analytics

Primary Catchment Area
5 km
Secondary Catchment Area
15 km
Catchment area population
500,000 People
Population growth rate
1.3 %
Median age
30 Years
Household size
4 People
Education level (tertiary)
22.0 %

Median household income
7,017 RM per month
Unemployment rate
3.5 %
Cost of living index
60 Index

Retail spending per capita
2,600 USD per year
Spending on apparel
230 USD per year
Spending on groceries
1,200 USD per year
Spending on electronics
400 USD per year

Annual foot traffic
7,000,000 Visitors
Dwell time
90 Minutes
Conversion rate
25.0 %
Sales per square meter
8,000 RM per year

Number of retail stores
150 Stores
Anchor tenant presence
Yes
Competitor density (same category)
Medium
Tenant diversity
High
Unique Concepts
Yes

Gross Leasable Area
30,000 sqm
Number of Levels
4 Levels
Average rent per square meter
150 RM per month
Vacancy rate
18.0 %
Lease term flexibility
Medium
Available retail space
5.0 %

Proximity to main roads
High
Public transport access
Good
Parking spaces
1,200 Spaces
Pedestrian traffic
High

E-commerce competition
High
Click-and-collect adoption
30.0 %
Internet penetration
90.0 %

Retail crime rate
Moderate
Security measures
CCTV and Guards

Promotional events
Quarterly
Loyalty program penetration
20.0 %
Digital signage presence
Yes

Projected foot traffic growth
5.0 %
New tenant pipeline
Yes
Mall expansion plans
Planned
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Miri

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City Snapshot
Miri

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