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City One Megamall, situated at No.1 Jalan Song in central Kuching, Sarawak, Malaysia, forms part of a 1.5 million square foot mixed-use development completed in 2011, allocating 650,000 square feet to net retail space over four levels with capacity for 400 outlets. It serves as a mid-tier shopping venue targeting local residents, featuring anchor tenants including Golden Screen Cinemas on the third floor for entertainment draw, Everrise Supermarket on the ground floor for grocery needs, and SSF on the first floor for fashion.

The tenant mix spans categories such as apparels, banking and financial services, beauty and salons, education centers, fashion accessories and gifts, food and beverage outlets, health and pharmacy, home furnishings, IT and electronics, jewelry, kids and toys, optical services, general services, sports and leisure, and stationery shops, promoting a balanced but unremarkable variety focused on daily essentials and family activities.

In Kuchings retail landscape, marked by rapid supply expansion since the 2010s, the mall holds a secondary position amid intensified competition, with Sarawak shopping center occupancy averaging 76.8% as of third quarter 2024 per Henry Butcher reports, though City One reportedly contends with elevated vacancies around 25-30% based on local observations from early 2025.

Leasing advantages encompass competitive base rents estimated at RM4 to RM7 per square foot monthly for comparable secondary spaces, coupled with incentives like initial rent abatements and flexible terms to attract occupants, alongside a central locale enhancing visibility. Drawbacks include softening market dynamics, with footfall recovering to about 75% of pre-pandemic norms yet trailing premium rivals like The Spring and VivaCity Megamall, which boast stronger tenant lineups and modern amenities.

The propertys demographic catchment draws from Kuchings 609,000 metropolitan population, diverse with 69% Bumiputera, 24% Chinese, and indigenous groups, exhibiting moderate retail expenditure tied to oil and gas economic cycles, averaging RM5,000 monthly household incomes. Operational aspects reveal strengths in parking availability but weaknesses in infrastructure upkeep and category vitality, posing risks of co-tenancy dependencies and subdued sales performance for non-anchor retailers.

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Hours of Operation

Hours

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Monday10:00 AM — 10:00 PM
Tuesday10:00 AM — 10:00 PM
Wednesday10:00 AM — 10:00 PM
Thursday10:00 AM — 10:00 PM
Friday10:00 AM — 10:00 PM
Saturday10:00 AM — 10:00 PM
Sunday10:00 AM — 10:00 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

1 Jalan Song, Kuching, Malaysia

Insights

Demographic Profile and Footfall

Kuchings metropolitan area encompasses roughly 609,205 residents as per 2023 Department of Statistics Malaysia data, projected stable into 2025, featuring a multicultural profile with 69% Bumiputera (including Iban and Malay subgroups), 24% Chinese, and 7% other ethnicities like Indian and Bidayuh. Household incomes average RM4,500 to RM6,000 monthly, driving retail spending toward value-oriented purchases in groceries, apparel, and leisure, with annual per capita retail expenditure around RM3,500 influenced by sectors like energy and tourism. City One Megamalls footfall reflects this base, estimating 2.5 million annual visitors based on regional benchmarks, with peaks on weekends from cinema attendance and exhibitions reaching 75% of pre-2020 levels per Malaysia Shopping Malls Association insights, but weekday lulls due to competing draws limit consistent traffic for mid-level tenants.

Occupancy Rates and Rent Levels

Sarawaks mall occupancy stabilized at 76.8% in third quarter 2024 according to Henry Butcher Malaysia outlook, reflecting gradual recovery amid new supply pressures, yet City One Megamall experiences softer performance with anecdotal evidence from January 2025 indicating vacancies surpassing 25%, down from historical near-100% fullness, attributable to tenant migrations. Rent structures remain accommodative, with prime Kuching secondary mall rates at RM4.50 to RM6.50 per square foot monthly inclusive of service charges, often bundled with 3-6 month rent-free periods and turnover rent clauses tied to sales thresholds of RM1,000 per square foot annually, providing entry flexibility but highlighting dependency on revitalization efforts to sustain co-tenancy thresholds above 75%.

Competition and Accessibility

Positioned on Jalan Song with direct highway links and over 2,000 free parking bays, City One Megamall offers solid accessibility for Kuchings car-dependent shoppers, minimizing entry barriers and supporting impulse visits from nearby residential zones. Nonetheless, it faces robust rivalry from The Spring Mall, emphasizing upscale international brands with 85% occupancy, and VivaCity Megamall, prioritizing family entertainment and achieving higher weekend footfall through integrated leisure zones, eroding City Ones share in fashion and F&B categories amid market saturation. This dynamic presents opportunities for niche operators in underserved areas like education and health services but elevates risks from divergent tenant preferences and potential infrastructure refreshes needed to counter aging aesthetics reported in local forums.

Building Details

Gross Leasable Area
4
Parking Spaces
3000
Average Monthly Footfall
833,333
Owner
Kenbest Sdn Bhd
Anchor Tenants
Kenbest Sdn Bhd

Detailed Market Analytics

Primary Catchment Area
10 km radius
Secondary Catchment Area
30 km radius
Catchment area population
609,205 People
Population growth rate
1.06 %
Median age
31 Years
Household size
4.1 People
Education level (tertiary)
20.0 %

Median household income
6,457 RM/month
Unemployment rate
3.4 %
Cost of living index
50 Index

Retail spending per capita
3,676 USD
Spending on apparel
500 RM
Spending on groceries
5,000 RM
Spending on electronics
1,000 RM

Annual foot traffic
10,000,000 Visitors
Dwell time
2 Hours
Conversion rate
30.0 %
Sales per square meter
5,000 RM

Number of retail stores
400 Stores
Anchor tenant presence
Yes
Competitor density (same category)
High
Tenant diversity
High
Unique Concepts
Several

Gross Leasable Area
4 SQM sqm
Number of Levels
4 Levels
Average rent per square meter
150 RM/sqm/month
Vacancy rate
10.0 %
Lease term flexibility
Medium

Proximity to main roads
Close
Public transport access
Good
Parking spaces
3,000 Spaces
Pedestrian traffic
High

E-commerce competition
High
Click-and-collect adoption
Increasing
Internet penetration
90.0 %

Retail crime rate
Low
Security measures
Present

Promotional events
Frequent
Loyalty program penetration
Medium
Digital signage presence
Yes

Projected foot traffic growth
5.0 %
New tenant pipeline
Yes
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