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City Heart Shopping Mall, located at 67 VIP Road, Naya Paltan in the Motijheel area of Dhaka, Bangladesh, is a 12-story complex established in the early 2000s as one of the citys oldest shopping destinations. It occupies a central position in Dhakas traditional central business district (CBD), which historically served as the commercial heart but has faced declining vibrancy due to relocations of major institutions and businesses to newer areas like Gulshan and Banani.

The property spans multiple floors with retail spaces primarily on lower levels, offering a diverse tenant mix focused on everyday consumer needs, including clothing stores, shoe retailers, household goods outlets, grocery shops, cosmetics vendors, jewelry outlets, readymade garment shops, baby and childrens apparel sections, and electronics dealers specializing in smartphones. Upper floors host office spaces, particularly for travel agencies and corporate entities.

Amenities include a food court with various stalls and basic entertainment options, catering to quick visits and family shopping. The mall maintains reasonable pricing, attracting budget-conscious shoppers from middle-income demographics in the surrounding urban core.

Market position reflects a mid-tier retail environment with strengths in affordability and convenience for local white-collar workers, but challenges from aging infrastructure, limited parking, and evening crowds.

Leasing advantages include lower rent levels compared to upscale districts, averaging Tk 60-90 per square foot monthly, and proximity to public offices and transport hubs, though overall area occupancy hovers below 80% amid broader commercial exodus. Footfall remains moderate during business hours, supported by nostalgic appeal and established food outlets, but has declined post-pandemic due to competition from modern multiplexes like Jamuna Future Park.

Operational quality is average, with needs for improved cleanliness and organization to boost tenant retention and visitor experience. Potential risks involve market saturation in traditional retail categories and access issues from heavy traffic congestion in Motijheel.

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Hours of Operation

Hours

Checking...
MondayClosed
Tuesday10:00 AM — 09:00 PM
Wednesday10:00 AM — 09:00 PM
Thursday10:00 AM — 09:00 PM
Friday10:00 AM — 09:00 PM
Saturday10:00 AM — 09:00 PM
Sunday10:00 AM — 09:00 PM
Holiday Hours

Hours may vary on public holidays. Check with individual stores for specific holiday schedules.

67 VIP Road, Dhaka, Bangladesh

Insights

Demographics and Accessibility

Motijheel, home to City Heart Shopping Mall, features a demographic profile dominated by white-collar professionals, bankers, and government employees, with a population density exceeding 20,000 per square kilometer in central Dhaka. The areas middle-income residents, aged 25-45, drive demand for affordable daily essentials and quick-service dining. Accessibility is a strength due to its central location near key roads like Dilkusha and proximity to public transport, including buses and rickshaws, facilitating footfall from nearby offices. However, severe traffic congestion and limited on-site parking pose challenges, potentially reducing impulse visits during peak hours. Overall, the location supports steady weekday traffic but struggles with weekend draw compared to suburban malls.

Competition and Market Factors

City Heart faces stiff competition from larger, modern malls such as Jamuna Future Park (7 floors, global brands, 4.4 rating) and Shimanto Square (enclosed spaces, rooftop food court, 4.2 rating), which offer superior amenities like cinemas and amusement parks, drawing younger demographics away. Market saturation in Dhakas CBD has led to declining footfall, with area-wide vacancy rates around 50% in commercial buildings as businesses relocate. Broader retail trends show post-2020 shifts favoring e-commerce and upscale venues, impacting traditional malls like City Heart. Strengths include lower operational costs and loyal local patronage, but risks from economic slowdowns and infrastructure aging could exacerbate underperformance, with average mall occupancy in Dhaka at 80-85% per recent reports.

Lease Terms and Operational Quality

Lease terms at City Heart benefit from competitive rents of Tk 60-90 per square foot, lower than Gulshans Tk 180-250, appealing to small retailers in apparel and groceries. Typical terms include 3-5 year commitments with annual escalations of 5-10%, and incentives like fit-out contributions for anchors. Occupancy stands at approximately 75%, below the Dhaka average of 82%, reflecting area challenges like vacant upper floors. Operational quality is moderate, with a 3/5 rating from visitors noting good variety but issues in cleanliness, crowding, and maintenance of aging facilities built in the 2000s. Strengths lie in diverse tenant mix supporting cross-traffic, but weaknesses include limited marketing and digital integration, risking further erosion against saturated markets and e-commerce growth.

Building Details

Property Type
Shopping Mall
Gross Leasable Area
8000
Year Built
2002
Parking Spaces
800
Average Monthly Footfall
208,333
Owner
Unknown
Anchor Tenants
Local fashion stores, Various retailers

Detailed Market Analytics

Primary Catchment Area
5 km Radius
Secondary Catchment Area
10 km Radius
Catchment area population
1,200,000 People
Population growth rate
3.5 %
Median age
26 Years
Household size
4.0 Persons
Education level (tertiary)
25.0 %

Median household income
4,800 USD per year
Unemployment rate
4.7 %
Cost of living index
45 Index (NY=100)

Retail spending per capita
250 USD per year
Spending on apparel
62 USD per capita
Spending on groceries
400 USD per capita
Spending on electronics
61 USD per capita

Annual foot traffic
2,500,000 Visitors
Dwell time
50 Minutes
Conversion rate
25.0 %
Sales per square meter
800 USD per year

Number of retail stores
85 Stores
Anchor tenant presence
Yes Presence
Competitor density (same category)
Medium Density
Tenant diversity
High Diversity
Unique Concepts
Food Court & Cinema Concepts

Gross Leasable Area
8,000 sqm
Number of Levels
6 Levels
Average rent per square meter
30 USD per month
Vacancy rate
8.0 %
Lease term flexibility
Medium Flexibility
Available retail space
3,500 Square meters

Proximity to main roads
Direct Access
Public transport access
High Access
Parking spaces
800 Spaces
Pedestrian traffic
High Traffic

E-commerce competition
High Competition
Click-and-collect adoption
30.0 %
Internet penetration
55.0 %

Retail crime rate
Medium Rate
Security measures
CCTV & Guards Measures

Promotional events
Monthly Frequency
Loyalty program penetration
20.0 %
Digital signage presence
Yes Presence

Projected foot traffic growth
5.0 %
New tenant pipeline
10 Tenants
Mall expansion plans
Phase 2 Addition Plans
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